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Frequently Asked Questions

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What is loan insurance?

Loan insurance is a safety net that covers your loan repayments in case of unforeseen events like illness or job loss, ensuring your debt doesn't burden you or your family.

What is a home renovation loan?

A home renovation loan is just what you need to give a makeover to your home, both in terms of aesthetic value and utility. It helps you to effortlessly meet the expenses of furniture, furnishings, painting, structural improvement, extension of facilities, etc.

What is the update request number?

The update request number, or URN, is like a tracking ID when you ask to change something on your Aadhaar card. It helps you monitor how your update is progressing.

Where Can I Access My Personal Loan Statement?

You can conveniently access your Personal Loan statement through various channels. Utilise the lender's website, receive it via email, contact customer support, access it through the mobile application or chatbot, or visit the nearest branch to obtain a hard copy.

What is a Loan Account Number (LAN)?

A Loan Account Number (LAN) is a unique alphanumeric code financial institutions assign to individual loan accounts. It is a distinctive identifier, crucial for easy loan administration and effective communication between borrowers and financial institutions.

What is an emergency loan?

An emergency loan, as the name suggests, is a loan that is designed to meet the expenses arising out of an unexpected situation.

It can be a medical emergency or an unavoidable financial obligation that you didn’t have time to prepare for.

Disclaimer: This Article is for information purposes only. The views expressed in this Article do not necessarily constitute the views of Kotak Mahindra Bank Ltd. (“Bank”) or its employees. The Bank makes no warranty of any kind with respect to the completeness or accuracy of the material and articles contained in this Article. The information contained in this Article is sourced from empaneled external experts for the benefit of the customers and it does not constitute legal advice from the Bank. The Bank, its directors, employees and the contributors shall not be responsible or liable for any damage or loss resulting from or arising due to reliance on or use of any information contained herein. Tax laws are subject to amendment from time to time. The above information is for general understanding and reference. This is not legal advice or tax advice, and users are advised to consult their tax advisors before making any decision or taking any action.