You can use your Kotak Konnect Card for payment at any of the 800,000+merchant establishments across India, where RuPay cards are acceptable.
No minimum balance is required. You can access and use the entire amount available on your card.
No. Your card cannot be used for purchases outside India. It is also not valid for payment in foreign exchange in Nepal and Bhutan It is valid for use only in India, and for payments made in Indian Rupees.
Yes. Card can be used for online purchase at merchants certified by Rupay and Mastercard.
You can call on 18002100130 and speak to our customer service executives. Moreover, after every payment you will receive an SMS on your registered mobile number informing you about the amount spent, and the available balance.
Call us on 18002100130 from your registered mobile number so that the card can be blocked. You can then apply for a replacement card. Please note that Cardholder will be responsible for any use of the card till the time it is blocked.
You can reach our customer service executives on 18002100130 or via email on firstname.lastname@example.org
Your Kotak Konnect Card is being issued under the Reserve Bank of India’s guidelines as a Prepaid Card Instrument. As per the current guidelines, the balance on your card cannot exceed Rs. 50,000 at any point of time.
Depending upon the type of card, a card holder may have to submit complete KYC documents as per RBI guidelines on Issuance of prepaid Payment instrument,