W.e.f. 1st December 2019, there are revisions in the UPI transaction limits. Nil charges up to 50 UPI fund transfers every month, thereafter Between 51 – 100 txns - Rs. 3 for txn value <= Rs. 1000 and Rs. 6 for txn value > Rs. 1000 & Post 100 transactions Rs. 4 for txn value <= 1000 and Rs. 7.5 for txn value > Rs. 1000. Merchant payments , online shopping, bill payments etc done via UPI continue to be at Nil Charge & will not be considered under UPI fund transfers. Please refer the General Schedule of Features and Charges (GSFC) for your Savings / Salary Account (revised with effect from December 1,2019). Click here

Particulars Kotak 811 Limited KYC Kotak 811 Lite Kotak 811 Full KYC account
Average monthly Balance Zero Zero Zero
Funds Transfer NEFT / RTGS / Funds Transfers / IMPS (Through Net / Mobile Banking) NEFT / IMPS: Nil Charges; (RTGS: Not available) Outward fund transfer is not available NEFT / IMPS/RTGS: Nil Charges
NEFT / RTGS done through Branch Not available Not available For NEFT: Upto 10000: 2; 10001 to 100000:4; 100001 to 200000:14; >200000:24.
For RTGS: 200001 to 500000:20; >500000:40
UPI Transactions Nil Charges up to 30 UPI fund transfers every month, thereafter for every transactions below or equal to Rs.1000, Rs. 2.50 and above Rs.1000, Rs. 5. Merchant payments, online shopping, bill payments etc. done via UPI will continue to be at Nil charge and will not be considered under UPI fund transfers. Not available Nil Charges up to 30 UPI fund transfers every month, thereafter for every transactions below or equal to Rs.1000, Rs. 2.50 and above Rs.1000, Rs. 5. Merchant payments, online shopping, bill payments etc. done via UPI will continue to be at Nil charge and will not be considered under UPI fund transfers.
Cash Transactions Cash Transactions at Branch / Cash Deposit Machine (Deposit or Withdrawal) Nil Charges for 1 transaction or 10,000 / month , whichever is earlier. Post these limits, charged at Rs 3.5 / 1000 (Minimum Rs 50)
(Cash Withdrawal: Not available)
Nil Charges for 1 transaction or 10,000 / month , whichever is earlier. Post these limits, charged at Rs 3.5 / 1000 (Minimum Rs 50)
(Cash Withdrawal: Not available)
Nil Charges for 1 transaction or 10,000 / month , whichever is earlier (applicable for both cash deposit and cash withdrawal separately). Post these limits, charged at Rs 3.5 / 1000 (Minimum Rs 50)

For 811 Select customers:
Nil Charges up to 4 transactions or 1 lac / month , whichever is earlier (applicable for both cash deposit and cash withdrawal combined). Post these limits, charged at Rs 3.5 / 1000 (Minimum Rs 150)
Debit Card / ATM Charges (Virtual Debit Card) Issuance / Annual Fee / Replacement Nil Charges Virtual Prepaid Card with Nil Charges Nil charges
Debit Card / ATM Charges (with Physical Debit Card) Classic Debit Card-Annual Fees Or Replacement of Lost Debit Card (Physical Debit card) 199 p.a.

(available on request)
Not available 199 p.a.

(available on request)
Kotak Bank's ATM – Financial Transaction / Non-Financial Transaction* 5 financial Transaction / month @ nil charges, thereafter Financial Txn. – 20.00 / Txn.
No charge for non-financial transactions
Not available 5 financial Transaction / month @ nil charges, thereafter Financial Txn. – 20.00 / Txn.
No charge for non-financial transactions
Other Domestic ATMS – Financial Transaction / Non-Financial Transaction## Maximum of 5 transactions @ nil charges (incl. financial & non-financial) in a month with a cap of Maximum 3 transactions
@ nil charges in Top 6#+ Cities, thereafter Financial Transaction – 20.00 / Txn.
Non-Financial Transaction – 8.50 / Txn.
Not available Maximum of 5 transactions @ nil charges (incl. financial & non-financial) in a month with a cap of Maximum 3 transactions
@ nil charges in Top 6#+ Cities, thereafter Financial Transaction – 20.00 / Txn.
Non-Financial Transaction – 8.50 / Txn.
Declined Transactions due to insufficient balance

Transactions declined at merchant outlets/websites/ATMs, due to insufficient balance(w.e.f April 1,2019)
Txn. declined charges Rs. 25 / instance Not available Txn. declined charges Rs. 25 / instance
Cardless cash withdrawal (IMT) Nil charges up to 1 transaction per month and subsequent transactions will be charged Rs. 10/- per transaction Not available Nil charges up to 1 transaction per month and subsequent transactions will be charged Rs. 10/- per transaction
Financial Transaction / Non-Financial Transaction at International ATM + 150 / Txn. for Financial transactions and 25 / Txn for non-Financial transactions Not available 150 / Txn. for Financial transactions and 25 / Txn for non-Financial transactions
DD / Pay order / Cheque book DD / Pay Order Not available Not available 2.5/ 1000 (Min 50 Max 10000)
FCY – DD / TT / Cheque Collection / Revalidation / Cancellation /
FCY Cheque Deposited and Return
Not available Not available 500
At-par Cheque Book Charges Not available Not available Chargeable Rs. 3 per cheque leaf
(available on request)

For 811 Select customers:
Nil Charges for 5 Cheque leaves per Qtr
Thereafter chargeable@ Rs 3 per cheque leaf
(available on request)

(Min 25 leaves in one cheque book when requested via Kotak Mobile Banking App)
ECS / Cheque Issued & Returned (due to non-availability of funds) Not available Not available 500 / instance
ECS Mandate Verification Not available Not available 50/ instance
SI Failure Not available Not available 100
Cheque deposited and returned (INR) Not available Not available 100
Branch Requests Duplicate Ad-hoc statement, Balance & Interest Statement, Foreign Inward Remittance Certificate, Duplicate Passbook, TDS Cerificate Through Branch or any other Record Retrieval, Stop Payment – Single / Range of cheque thru branch; DD / PO / BC Revalidation / Cancellation( INR); Annual Combined
Statement – Physical; Monthly Physical Statement
Not available Not available 100/request
Statements & Alerts Statements Email statement @ nil charges
Physical statement @ 100 / Request
Email statement @ nil charges
Physical statement @ 100 / Request
Email statement @ nil charges
Physical statement @ 100 / Request
Balances and Transaction & Value added alerts (Daily / Weekly) 50 p per SMS (Daily/Weekly) 50 p per SMS (Daily/Weekly) 50 p per SMS (Daily/Weekly)
Other Charges TOD Not available Not available TOD: Rs 500
Cheque purchase Not available Not available Cheque purchase charges: 0.5/1000 (Min 50:
Request for PIN generation/re-generation (sent through courier) 100/request 100/request 100/request
Features of Kotak811 Lite Mobile Account: Aggregate of all credits should not exceed Rs. 10,000 in a calendar month. Balance in the account should not exceed Rs. 10,000 at any point in time. The aggregate of all credits should not exceed Rs. 1,00,000 in a financial year. Customer won't be allowed to transfer funds before the account is converted to Full KYC account. No cheque book will be issued and cheque deposit will not be allowed to customers.
Features of Kotak811 Limited KYC Account: Aggregate of all credit should not exceed 2 Lakh in a year and, Account balance at any point should not exceed 1 Lakh. Customer can transfer a maximum amount of 1,00,000 through online transfers. Customer won't be allowed to transfer funds through branch before the account is converted to Full KYC account. No cheque book will be issued.
##Cash withdrawal limit from other Domestic ATM is Rs. 10000 per transaction.
#+ Top 6 Cities – Transactions done in Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad ATMs.
*Financial transaction at ATM will include Cash withdrawal, Non-Financial transaction will include balance enquiry, PIN change, Mini statement request.
Transaction and Value Added SMS alerts would be sent to the customers who have subscribed for Daily / Weekly. Balance Alerts facility. Alerts that have been mandated by RBI as well as alerts which are deemed appropriate by the Bank, will be sent free of charge, even if Daily / weekly Balance SMS alerts facility has not been subscribed.
*^ Physical regeneration of PIN will not be allowed for Kotak811 customers. Customer need to visit Mobile banking App to generate the PIN.
#Indo - Nepal Remittance Scheme (NEFT Charges):
If Beneficiary maintains an Account with Nepal SBI Bank Ltd. (NSBL): Rs. 25 per txn. (incl all taxes).
If Beneficiary does not maintain an Account with Nepal SBI Bank Ltd (NSBL): Upto Rs. 5000 – Rs. 75 per txn. & beyond Rs. 5000 – Rs. 100 per txn. (incl all taxes).
The Bank will charge cross-currency mark-up of 3.5% on foreign currency transactions carried out on Debit Cards. The exchange rate used will be the VISA / Master Card wholesale exchange rate prevailing at the time of transaction.
A charge of 1% on the transaction amount + GST will be applicable on cash withdrawal transactions done at merchant outlets (Cash@PoS) [w.e.f April 1,2019]
Charges are exclusive of the Goods and Service Tax (GST).
With effect from July 1, 2017 the effective Goods and Service tax rate will be 18% on taxable value. The GST rate is subject to change from time to time.
State Government Taxes/ Cess as applicable shall be charged.
With effect from September 1st 2019, TDS at the rate of 2% (plus applicable surcharge and cess) will be deducted on cash withdrawal in excess of one crore rupees in aggregate made during the financial year.
Any rejections in applications made through ASBA mode due to insufficient funds will attract charges of Rs. 350/- per rejection<>
As per RBI guidelines, Business / Commercial transactions are not permitted in the Savings Accounts.
+Additional charges levied by another bank on international ATM transactions will also have to be borne by the card holder.
The above charges are subject to revision with a prior intimation of 30 days to all account holders. Closure of account due to revision of charges will not be subject to account closure charges.
~Any purchase / sale of foreign exchange will attract Service Tax on the gross amount of currency exchanged as per Service Tax on Foreign Currency Conversion Charges (FCY) table below.
Value of purchase or sale of Foreign Currency Value on which GST rate will be applicable
Up to Rs. 1,00,000 1% of the gross amount of currency exchanges or minimum of Rs. 250/-
Above Rs. 1,00,000 to Rs.10,00,000 1000 + 0.50% of the gross amount of currency exchanged less 1,00,000.
Above Rs. 10,00,000 Rs.5500/- + 0.10% of the gross amount of currency exchanges less 10,00,000 subject to maximum of Rs. 60,000/-
Outward Remittances - Individual Standard Charges
Telegraphic Transfer Charges (other than payment for imports) INR 1250 + Tax
Correspondent Bank Charges (Outward remittance wherein the foreign bank charges are paid by remitter) INR 1000 + Tax
Issue of FCY DD's INR 750 + Tax
Commission in lieu of exchange (in case of debit from EEFC/RFC/SFC account) 0.125 %; minimum INR  1,000 +Tax

Check the documents required for opening 811 Savings Account.

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Frequently Asked Questions

Can I hold my account jointly with another applicant?

Unfortunately, the Kotak 811 account is intended for a single user only, and cannot be held jointly.

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I got disconnected from the Kotak Mobile Banking App. How can I continue my application?

Don’t worry; we regularly back up all the information that you’ve entered. Please reopen the app, and you will be able to continue from where you left off.

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Can I save my application and continue it later

Yes, of course! All the information you’ve entered is regularly backed up to our servers. You may leave the app or close it at any point. When you return, you can resume from where you left off.

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Is my information secure?

The security of your personal information and your online banking transactions is of utmost importance to us. We maintain strict security standards to prevent unauthorized access to your information.

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How do I start using the Mobile Banking App once my account is activated?

Once your account is active, you can log in to the Mobile Banking App by entering your CRN and the MPIN that you chose during the account opening process.

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