• You may view/download your Statement of Account free of charge instantly by logging on to our Net Banking or Mobile Banking.

Do not have Net Banking password / Mobile Banking PIN (MPIN)?

Net Banking: Generate your password online by inputting your Customer Relationship Number (CRN). Click here.

Mobile Banking: Create / Reset your MPIN using your Net Banking / Debit Card / Credit Card details. Click on “Forgot MPIN” after entering CRN in the app.

Do not know your CRN?

Send a SMS from your registered mobile number with the bank on "9971056767 or 5676788" and just mention "CRN". Your CRN will be sent to you instantly

After logging in, click on the "Installment Loans" Tab in Net Banking or “Loans” Tab in Mobile Banking.

• You can also call our Customer Contact Centre on 18602662666 (Local call rates apply) between 9:00 am to 6:00 pm from Mon to Fri excluding holidays to place a request. A charge of Rs.250 +GST is applicable for Statement of account requested through our customer contact centre.

• The above charges can be paid online, with the following details:-
  • Beneficiary Name: Customer Name
  • Account Type : Loan Account
  • Account Number : Loan Account Number
  • Branch Name: Kotak Mahindra Bank, Kalina Branch
  • IFSC Code: KKBK0000631
  • Branch Code: 631

• Turn Around Time (TAT) for issuance of Statement of Account is 3 working Days after applicable charges are received