Q1 – Kotak Mahindra Bank

Eg. UPI transfer done on Saturday (non-working day) 10:00 am, please allow time till Monday 6:00 pm for transaction credit to beneficiary's account or reversal to your account.

Beyond 1 working day,it might be an instance of a failure that money hasn’t shown up in your beneficiary’s account nor come back to yours!

Don’t worry! You may raise a request by clicking “I need more help” We will help track the status of your money

Please provide following details while raising query:

Date of Transaction
Transaction Amount
Transaction Reference Number
Beneficiary UPI details

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UPI: More than 1 working day: Payment done to correct beneficiary?