What should I do if the app crashes or freezes?

1. Ensure you’re using the latest app version. If not, update it from the Play Store or App Store. Also, ensure your device OS is Android 8 or iOS 17 and above.

2. Try clearing the app cache, restarting your phone, or reinstalling the app.

3. If the issue persists, please write to us at:

/content/kotakcl/en/customer-service/contact-us/email-us/kotak-mahindra-bank/other.html

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