Credit Card Features and Product details Steps to redeem your reward points:
1. Go to https://kotakrewards.com/
2. Once click on login, it will ask you to enter CRN and OTP for authentication.
3. Based on your preference you may utilize your reward points into the following categories.
Reward Redemption Options:
- Flight & Hotel Booking- Select Travel à Select One Way / Round trip (as per the need) à Enter destination (From & To) Select Depart & Return date (as per trip one way / round) à Select passengers and search
- Shopping: Select Shop à Select Product and proceed
- Recharge- Select recharge à Enter recharge details and proceed
- Voucher- Select Voucher and proceed
- Cinema- Select Cinema à Enter details and proceed
- Cash Redemption - Go to Prole à Select Cashback option and then select a card number from drop down & enter reward points to be redeemed and confirm.
Please note: You will be able to see your cash back in your Net Banking or Mobile Banking within 24hrs from the time the request is placed.
Still facing issues? Don't Worry. We can look into it,
Please take a screenshot/picture of error message and share it with us. This will help us investigate the issue & provide resolution.
Ways to submit documents :
Option 1 : Click "No,Need more help" below to submit request along with required documents . Currently only 1 attachment is permitted .In case you want to share multiple documents/images,please ensure it is part of one file & upload in one go
Option 2 : Using Net banking
- Post Log in, click on the “Help” tab available at the top right corner of the page
- Select “Inbox”
- Select “Compose mail”
- Post selecting necessary details in all field , you may attach required documents and click “Send”
- Mention reference number if any in case you have already registered a request with any of our branches or phone banking
- Mention your registered mobile number & email id while filling up the form
- For sharing multiple documents, we recommend to use Net banking
- Once we have registered your concern, we will share reference number on your registered email id.
- Post receipt of the required documents we will be able to process your request and status will be communicated on your registered email ID.