This is a rare scenario; We can sort this out!
In order provide resolution, we need below mentioned documents from your side.
1. An email confirmation from CRED support team containing mode of payment and UTR Reference number for this transaction. We recommend you to connect with them for obtaining this.
2. A clear scanned copy of the BANK STATEMENT from where payment was made.
Please ensure below points are reflecting in the statement. Bank statement should be attested by the bank
Ways to submit documents :
Option 1 : Click ""No,Need more help"" below to submit request along with required documents . Currently only 1 attachment is permitted .In case you want to share multiple documents/images,please ensure it is part of one file & upload in one go
Option 2 : Using Net banking