What if the Tag received is damaged how can I replace the tag?
What if the Tag received is damaged how can I replace the tag?
You can submit a FASTag replacement request by following the steps below:
1. Login to the Kotak FASTag portal
2. Enter User ID - Registered Mobile Number and Password
3. Click On Complaint >> New complaint >> General Complaint >> Complaint >> Damaged/Missing Tag in courier packet received. Mention Reason for replacement.
OR
Send mail to [email protected] from your registered mail id for replacement of the FASTag.
OR
You may call our Customer Care Numbers to register the request.
Note - Your tag will be replaced within two working days. Your wallet balance will remain the same post replacement, the new tag will be linked to your existing wallet.
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By clicking on the hyper-link, you will be leaving www.kotak.com and entering website operated by other parties. Kotak Mahindra Bank does not control or endorse such websites, and bears no responsibility for them.
By clicking on the hyper-link, you will be leaving www.kotak.com and entering website operated by other parties. Kotak Mahindra Bank does not control or endorse such websites, and bears no responsibility for them.
By clicking on the hyper-link, you will be leaving www.kotak.com and entering website operated by other parties. Kotak Mahindra Bank does not control or endorse such websites, and bears no responsibility for them.
By clicking on the hyper-link, you will be leaving www.kotak.com and entering website operated by other parties. Kotak Mahindra Bank does not control or endorse such websites, and bears no responsibility for them.
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