Bill amount is deducted but not received by merchant or my transaction failed

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Please note:

By any reason if the transaction failed and it was deducted from your account or credit card, we request you to wait for 3 working days for the biller/merchant to claim the amount. If merchant claims the amount within 3 days, your bill payment is considered successful.

If merchant does not claim the amount in 3 working days from the date of transacion, it will be reversed into your account within 5 working days from the date of transaction.

All your bill payments done by using bill pay option may take up to 3 working days to update at biller end. Please make your bill payments atleast 3 days before the due date to avoid charges from the biller.

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