My account welcome kit was delivered to the wrong address.

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We deliver your account welcome kit packages only on the registered correspondence address given by you on the account opening application form.

The delivery is made only to family members at your residence, OR at an office location to you or authorised person from your organization (usually at the reception).

In case your welcome kit was delivered to a wrong address and/or to a wrong/unknown person, please do inform us by calling our 24x7 helpline number 1860 266 2666 (Standard call charges applicable).

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