We deliver phone banking PIN packages only on the registered correspondence address as per our records. The delivery is made only to family members at residences, and authorised personnel at office locations.
In case your phone banking PIN was delivered to a wrong address and/or to a wrong/unknown person, I suggest to generate new phone banking PIN by calling our 24x7 helpline number 1860 266 2666 (Standard call charges applicable).
For this request please call from your registered mobile number only or else go ahead and apply for fresh one once again.
Once you generate or place a new request for new phone banking PIN automatically old one (sent by courier) will be invalid.
Please Note: If phone banking PIN was not delivered in second attempt also it will be returned to bank and same will be destroyed due to security reason, same PIN (package) will not be re-dispatched.