My amount is debited however I have not received the services / goods from merchant
  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors
  • Personal
  • Business
  • Corporate
  • Private Banking
  • Privy League
  • NRI Services
  • Investors

Don’t worry! If the amount is debited but the transaction was not processed, the same will be refunded within 48 hours.

If the refund is not processed, then please contact us with the below information to raise dispute.

  1. Description of Service/Merchandise.
  2. Expected date of delivery for Services/Merchandise
  3. Please attach response / communication received from merchant
 
To contact us, please click here
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