Kotak811 is an Aadhar OTP based account. Hence, you must carry your Aadhar Card and PAN Card for in-person verification with an Kotak811 officer to complete your Full KYC.
You can also opt for a Video KYC process to complete your Full KYC from the comfort of your home. Just keep your Aadhaar Card and PAN Card handy.
To complete your Full KYC through the Video KYC process, click here
Please note: Video KYC is not available for Kotak811 Lite accounts