If you are unable to view the below e-mailer, please click here
Buy One Get One (BOGO) Offer
Buy one ticket and get another free at PVR. This offer is extended by Kotak Mahindra Bank Ltd (Bank) in alliance with PVR for its customers who request for Kotak PVR debit card within Offer period 15th Sept to 31st Oct, 2023 and activate their card by making 1st Online or POS purchase of ₹2,500/- or above using the Kotak PVR Debit Card by 15th Nov, 2023.
When will I receive BOGO voucher?
When Kotak PVR Debit card is successfully issued and you have successfully transacted using the card, BOGO voucher code will be sent on registered mobile number and Email id with the Bank
How to Redeem the Offer:
Minimum 2 tickets to be selected. On application of voucher code, final payment amount will be reduced by base price of 1 ticket i.e. upto ₹400 in this case. If the ticket price is > ₹400, rest of the amount will have to be paid by the customer. Use Kotak PVR Debit Card only as payment mode. PVR charges a Booking fee which will be applicable to both the tickets and will be charged to the customer (as applicable for that show per ticket).

For any queries related to the offer, please connect with PVR at 8800900009
Terms & Conditions:
  1. This Offer is made solely and entirely by Kotak Mahindra Bank ("Bank") to its customers holding valid Kotak PVR Debit Card in association with PVR Cinemas.
  2. Offer is valid from 15th Sept to 31st Oct, 2023 ("Offer Period")
  3. Participation in this offer is voluntary.
  4. The Offer is non-transferable, non-encashable and non-negotiable.
  5. Voucher will be eligible for one time use on PVR App/ Website/ and in Cinema
  6. Voucher valid till 15th December 2023.
  7. To avail offer Transactions must be done via Kotak PVR Debit card.
  8. Minimum 2 tickets to be purchased.
  9. Applicable only for single transaction per email id and mobile number during the offer period.

  10. The Offer cannot be clubbed with any other ongoing offer or voucher code or with any other promotion in a single order / transaction

  11. Any Customer eligible for the Offer shall be deemed to have read, understood and accepted these terms and conditions, general terms and conditions of the Bank and terms and conditions of the Merchant in relation to the Offer before availing the Offer. Bank merely facilitates its Customers to avail the Offer and it is in no way concerned or connected in respect of the terms and conditions of PVR Cinemas

  12. The Bank and PVR Cinemas, reserve the right to disqualify any Customer from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Offer.

  13. Bank and PVR Cinemas reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all or any of these terms and conditions or to replace, wholly or in part this Offer by another offer whether similar to this Offer or not or to extend or withdraw this Offer altogether.

  14. The Bank shall not be responsible or liable in any manner whatsoever for any deficiency or inadequacy in the services rendered by PVR Cinemas its agents or representatives and the Customer hereby understands, acknowledges and agrees not to hold the Bank responsible or liable for, any losses, damages, costs, charges,expenses, claims (whether direct or indirect), actions or demands suffered by the Customer in relation to availing the benefits under the Offer.

  15. The Bank holds out no warranty and makes no representation about the quality,delivery or otherwise of the goods and services offered by PVR Cinemas. Any issue or dispute or claim arising out of or in relation to availing the benefits under the Offer must be resolved by the Customer directly with PVR Cinemas by connecting with PVR Cinemas at 8800900009

  16. The decision of the Bank and PVR Cinemas in all matters in connection with and incidental to this Offer is final and shall be binding on all persons.

  17. Disputes, if any, arising out of or in connection with or as a result of above Offer or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai.

  18. All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits of the Offer shall be borne solely by the Customer and the Bank will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues and charges.
Kotak PVR Debit Cards General Terms and Conditions:
  • Enrolment (Profile creation) will be done within 15 working days from issuance of Debit Card which is subject to payment of card fees. On successful Enrolment, you will receive a sms from PVR.

  • To earn PVR rewards, transactions must be carried out through PVR BOX OFFICE/APP/WEBSITE only. Transactions carried out on INOX Cinemas will not be eligible for earning reward points temporarily.

  • Customer needs to pay the Debit Card fees annually in order to get joining benefits and reward points.

  • Profile creation happens in PVR, basis unique mobile and unique email id. So, a customer can’t have same email for 2 mobile number or vice versa.

  • Customer will earn PVR Reward points only on usage of Kotak PVR Debit Card and not any other Kotak Debit Card.

  • Vouchers received can only be used via PVR BOX OFFICE, PVR APP OR WEB. All vouchers redeemable at PVR Cinemas are issued by PVR.

  • Customer will not receive PVR Reward points for some transactions like – Credit card Bill payments, payment of tax, fines, government services, service stations etc. For detailed list, please check FAQ section.

  • In case of mobile number change, customer needs to get it changed at Kotak Bank and not at PVR Cinemas. Bank will update the number to PVR accordingly.

  • PVR reward points will be valid for 1 year from date of issuance and vouchers will be valid for 90 days from date of issuance.

  • All reward points will be credited within 15 working days of transaction. Points will only be credited for spends done after enrolment to PVR Privilege Plus membership.

  • No reward points will be given on ATM cash withdrawals.

  • All the vouchers issued under the Rewards program can only be redeemed at PVR cinemas for movie tickets, food & beverages. Points can’t be exchanged for cash. Vouchers and points are temporarily not valid for redemption at INOX cinemas.

  • Upgraded PVR Privilege customer to PVR Privilege Plus program will not receive popcorn voucher from PVR.

  • 5 Enrolment Vouchers (EVs) for F&B worth ₹100 each (Total EVs value equals ₹500), will be issued by PVR at the time of joining. These vouchers can be redeemed at PVR App/ Website/ and in PVR outlets. Vouchers with unredeemed value cannot be re-used; for e.g., if ₹70 is redeemed from a voucher worth ₹100 for a purchase at PVR, the remaining amount, i.e. ₹30 will not be redeemable and cannot be used further. Enrolment vouchers will be valid for 90 days from date of issuance.

  • Debit Card transaction done on the card and other PVR Programme related communication are sent to the registered e-mail and/or mobile no. of Sole/Primary account holder maintained with the Bank and it will be the responsibility of the customer/account holder to have a valid e-mail id & mobile number updated with the bank at all times, failing which, customer may not receive the transaction details on mail / SMS and Bank shall not be responsible for such failure on part of customer. Customers with mobile numbers / e-mail id registered for DNC / NDNC will not receive SMS confirmation from us unless a specific consent has been provided to the Bank.

  • In the event of non-receipt of reward points within the subsequent month from the last day of qualifying month, customers to contact their relationship manager/branch/customer service helpline within 50 days from the date of qualifying for the rewards. Any claims of non-receipt of the rewards beyond the stipulated period shall not be entertained.

  • The Bank shall not be liable for any loss or damage arising or resulting from delay in transmission delivery or non-delivery of electronic messages or any mistake, omission, or error in transmission or delivery thereof or in deciphering the message owing to any reason beyond the control of the Bank. PVR cinemas will on a best-effort basis send the transaction confirmation in the specified duration as above and shall not be responsible for any delay or non-receipt of the same due to any technical reason

  • The Bank also reserves the right with / without notice to terminate or alter this offer and terms and conditions or modify existing process of redemption / introduce any additional process at any time without assigning any reason whatsoever. The decision of the Bank with respect to this Offer shall be final and binding. All disputes arising out of or in connection with this Offer shall be subject to the jurisdiction of courts at Mumbai.

  • The Bank also reserves the right with / without notice to extend or terminate the above offers or alter the terms and conditions or modify existing offer or introduce any additional process at any time without assigning any reason whatsoever. The decision of the Bank with respect to this Offer shall be final and binding.

  • Bank is having a co-branding arrangement with PVR Cinemas (PVR Ltd) for offering co-branded debit card (Kotak PVR Debit Card) to our customers. Under this arrangement, we are offering various facilities to the customers through our co-brand partner, PVR. Key offering under the co-branded program are as below:

  • Joining /Renewal Voucher: On availing the co-brand card and payment of card annual fee, customers earn the joining /renewal voucher which they can redeem at PVR locations for Food and Beverages

  • Reward Points: On making the spends with co-brand card, customers earn PVR points which are then converted to PVR vouchers. These vouchers can be redeemed at PVR locations for movies as well as food and beverages. Customers earn 10% of spends value if spends are made at PVR locations or 0.5% of the spends if spends are made outside PVR

  • PVR helps Bank to manage the loyalty program for this co-brand card. Under this, PVR manages the loyalty points accruals, voucher generations and redemptions.
In order to administer the co-branded debit card program and offer the facilities to the customers, Bank has entered into a commercial arrangement with PVR. Under this arrangement, a part of the revenue Bank is generating through the co-branded program is shared with PVR.
Kotak PVR Debit Cards FAQs:
How can I apply for this card?
If you are an existing Kotak Mahindra Bank customer, you need to have a Savings or Salary account with us to apply for this card. Following customers can apply for the card.
-      Resident Individual

-      Holding a full KYC Savings / Corporate Salary account will be eligible to apply.

-      811 wallet, Small & Basic savings, 811 OTP, Xpress OTP account holders are               not eligible

You can apply by clicking “APPLY NOW” in the banner above.
When will I receive enrolment vouchers?
You will receive 5 enrolment vouchers of ₹100 each issued by PVR, within 15 working days from issuance of Debit Card subject to payment of card fees. You will receive a SMS from PVR Cinemas post enrolment which will carry the voucher code.

You can also sign up on the PVR app using the registered mobile number & visit the "Privilege" section to view vouchers and the accrued Reward Points in the "History" section.
Which transactions are eligible for earning reward points through this Debit Card?
All transactions done on POS and E-Commerce via Kotak PVR Debit Card are eligible for earning PVR reward points (with certain exceptions and capping*). You will earn PVR reward points for all transactions i.e., be it bill payment, online shopping or POS transactions at merchant outlets, ticket booking etc.

ATM transactions (cash withdrawal) will not be considered for PVR reward points.

*Some other transactions which are not eligible for reward points are: Credit Card Bill payments, Tax payments, Passenger Railways, Service Stations, Automated Fuel Dispensers, Direct Marketing, Insurance Services, Security Brokers / Dealers, Insurance Sales/Underwriting/ Premiums, Court Costs, Fines and Government Service, any Convenience fee, taxes on the convenience fee, or any Charity payments.

Transaction eligibility for points is defined basis MCC (merchant category codes). This code is passed by merchant on which payment is done. If MCC passed belongs to above type of transaction then transaction will not be eligible for points accrual
Once the transaction is completed, when will the PVR rewards points be credited?
For all spends done on Kotak PVR Debit Card, PVR rewards points will be credited within 15 working days. Points will only be credited for spends done after enrolment to PVR Privilege Plus membership. Enrolment to the membership will be done within 15 working days from issuance of Debit Card which is subject to payment of card fees. On successful enrolment, you will receive a SMS from PVR.
Where can I check the PVR reward points and vouchers?
Customer can sign up on the PVR app using the registered mobile number & visit the "Privilege" section to view vouchers and the accrued Reward Points in the "History" section.
How can I use the earned PVR Reward points?
-   Once you accumulate 100 PVR Rewards Points, your points will get automatically converted to a PVR voucher worth ₹100 which will be valid for 90 days.
- Upon issuance of a voucher, SMS will be sent by PVR to the customer. You can also
sign up on the PVR app using the registered mobile number & visit the "Privilege"
section to view vouchers and the accrued Reward Points in the "History" section.

-These PVR vouchers can be redeemed at PVR website, mobile app and offline            counters for Movie Tickets and Food & Beverages.
-Follow below steps to redeem vouchers on PVR app/ website:
  1. On the “Payment” page vouchers will be automatically visible.

  2. Select the voucher and Total payable amount will reduce by the value of the voucher.

  3. Proceed to pay rest of the amount, if any.

  4. *Multiple vouchers can be selected in one transaction
Note: Reward points less than 100 cannot be used. be valid for 90 days
How many vouchers can be used in a single transaction?
You can use any number of vouchers (the ones generated after earned reward points get converted) in a single transaction.

Is there any validity on PVR reward points and Vouchers earned?
PVR Reward Points will have 365 days validity from the day of earning and vouchers will have a validity of 90 days once the same are generated.

What will happen to PVR Rewards point earned for a transaction which later gets cancelled?
Reward points will be rolled back for such transactions. In case a voucher has been already issued for such transactions, a negative balance will start reflecting in customers PVR account. You will have to transact and earn reward points so as to have a positive point balance.

What are the charges on Kotak PVR Debit Card?
This card will have an Annual charge of ₹499 + Taxes. Replacement charges for the card are ₹200 + Taxes
What will happen to points and vouchers of existing PVR Privilege customers who get upgraded to PVR Privilege Plus?
All the points and vouchers will be moved to PVR Privilege Plus account if you are already a PVR privilege customer.

In case, you are already a PVR Privilege member and you are opening a new Savings Account with Kotak Bank, please ensure to provide the same mobile number to Kotak Bank while opening the account which is registered with PVR Privilege account. In case, a different mobile number is provided, a new profile will be created for the customer with PVR and existing points and vouchers will remain in the old profile. Merging of profile will not be allowed at a later date.

Can an existing PVR Privilege Member take this card without opening Kotak Account?
No, Kotak Savings account needs to be opened for taking this Debit Card. In case, you already hold a Savings Account with Kotak Bank, you can apply for this Debit Card basis your eligibility.

I want to update mobile number for Privilege Plus Account. What process I need to follow?
All such requests will be entertained at the Kotak Bank’s end. You will have to submit a mobile number update request to Kotak Bank where it will be verified and updated with your bank account and then it will be updated for Privilege Plus Account. The same will be carried out in 10 working days. Once the same is changed in PVR system, you will be informed by PVR

What will happen to my points and vouchers in PVR Privilege Plus Account, in case of mobile number update?
You need to update the mobile number with Kotak Mahindra Bank. Once the mobile number is updated with the bank and PVR, existing active points & voucher will be transferred to the new profile created with the new mobile number.

What will happen when I use a different Kotak Debit Card instead of Kotak PVR Debit Card?
In this case, you will not earn any points as PVR Reward points can only be earned by using Kotak PVR Debit Card.

Do I need to provide mobile number during every transaction done at PVR Cinemas?
Yes, you need to give mobile number registered with PVR Privilege Plus Account in every transaction so that credit of points happens in that particular account.

How will I be notified about credit of PVR reward points?
You will receive PVR reward points in your PVR Privilege Plus account within 15 working days of carrying out the transactions. You will also receive SMS from PVR notifying the credit of points.

Points will only be credited for spends done after enrolment to PVR Privilege Plus membership. Sign in to PVR App using registered mobile number to view your PVR points.

What are the maximum points which I can earn?
Currently, there is no capping on maximum points which you can earn over a period of a year.

Can the earned points be used outside PVR? Where can the PVR Reward points be used?
PVR points can be utilized only at PVR cinemas. Once the points get converted to voucher(s), those vouchers can be used at PVR Cinemas to purchase movies/F&B

I am unable to see my points or voucher post login to my account. What to do?
Please connect with PVR customer care team for all points and vouchers related queries or complaints. Below are the contact details:
8800900009 (local charges applied).

I am unable to login to my PVR Privilege Plus Account. What to do?
You can always click “Forgot Password” on PVR Web or Mobile and reset your Password with help of registered mobile number.

I am unable to use my Debit Card. What to do?
Please connect with Kotak Customer Care team with error details. Below are the contact details: 1860 266 2666 (local call rates apply

DC General FAQ-
https://www.kotak.com/en/personal-banking/cards/debit-cards/debit-card-faqs.html