At Kotak Mahindra Bank, it is our endeavour to update you with our latest product offering and services, to help you enjoy maximum benefits. The updates are communicated through letters, sms, e-mails or by phone, to all our customers.
By registering for the Do Not Call Register (DNCR) of Kotak Mahindra Bank, you shall cease to receive unsolicited commercial telemarketing calls for Kotak Mahindra Bank products/services, post 45 days from such registration. Please note that this registration does not stop you from receiving calls for the products and services of Kotak Mahindra Group companies. To ensure not to receive any unsolicited commercial calls please contact your telephone service provider for registration in the National Do Not Call Register of Telecom Regulatory Authority of India (TRAI).
However,if you are one of our existing customer upon registering for DNCR, you shall continue to receive such telephone calls or SMS (other than promotional message) of transactions, payment reminders, etc. for which you may consent while application or otherwise for the said products/ services. Unsolicited commercial calls will not include such messages as may be transmitted on the directions of the Government.
If, however, you still continue to receive unsolicited call, please write to us at firstname.lastname@example.org, indicating, if possible, the telephone number from which the call was made.