If you are an existing Kotak Mahindra Bank customer, you need to have a Savings or Salary account with us to apply for this card. Following customers can apply for the card;
- Resident Individual
- Holding a full KYC Savings / Corporate Salary account will be eligible to apply.
- 811 wallet, Small & Basic savings, 811 OTP, Xpress OTP account holders are not eligible
All transactions done on POS and E-Commerce via Kotak PVR Debit Card are eligible for earning PVR reward points (with certain exceptions and capping*). You will earn PVR reward points for all transactions be it bill payment, online shopping or POS transactions at merchant outlets, ticket booking etc.
ATM transactions (cash withdrawal) will not be considered for PVR reward points.
*Transactions not eligible for reward points are: Credit Card Bill Payments, Tax payments, Passenger Railways, Service Stations, Automated Fuel Dispensers, Direct Marketing, Insurance Services, Security Brokers / Dealers, Insurance Sales/Underwriting/ Premiums, Court Costs, Fines and Government Service, any Convenience fee, taxes on the convenience fee, or any Charity payments
Transaction eligibility for points is defined basis MCC (merchant category codes). This code is passed by merchant/ payment gateway on which payment is done. If MCC passed belongs to above types of transaction then the transaction will not be eligible for points accrual.
For all spends done on Kotak PVR Debit Card, PVR rewards points will be credited within 15 working days. Points will only be credited for spends done after enrolment to PVR Privilege Plus membership. Enrolment to the membership will be done within 15 working days from issuance of Debit Card which is subject to payment of card fees. On successful enrolment, you will receive a SMS from PVR.
Customer can sign up on the PVR app using the registered mobile number & visit the “Privilege” section to view vouchers and the accrued Reward Points in the “History” section.
Once you accumulate 100 PVR Rewards Points, your points will get automatically converted to a PVR voucher worth Rs. 100 which will be valid for 90 days.
- Upon issuance of a voucher, SMS will be sent by PVR to the customer.
You can also sign up on the PVR app using the registered mobile number & visit the “Privilege” section to view vouchers and the accrued Reward Points in the “History” section.
- These PVR vouchers can be redeemed at PVR website, mobile app and offline counters for Movie Tickets and Food & Beverages.
- Follow below steps to redeem vouchers on PVR app/ website:
1. On the “Payment” page vouchers will be automatically visible.
2. Select the voucher and Total payable amount will reduce by the value of the voucher.
3. Proceed to pay rest of the amount, if any.
*Multiple vouchers can be selected in one transaction
Note: Reward points less than 100 cannot be used.
You can use any number of vouchers (the ones generated after earned reward points get converted) in a single transaction.
PVR Reward Points will have 365 days validity from the day of earning and vouchers will have a validity of 90 days once the same are generated.
Reward points will be rolled back for such transactions. In case a voucher has already been issued for such transactions, a negative balance will start reflecting in customers PVR account. You will have to transact and earn reward points so as to have a positive point balance.
This card will have an Annual Maintenance charge of Rs. 499 + Taxes. Replacement charges for the card are Rs. 200 + Taxes.
All the points and vouchers will be moved to PVR Privilege Plus account if you are already a PVR privilege customer.
No, Kotak Savings account needs to be opened for taking this Debit Card. In case, you already hold a Savings Account with Kotak Bank, you can apply for this Debit Card basis your eligibility.
All such requests will be entertained at the Kotak Bank’s end. You will have to submit a mobile number update request to Kotak Bank where it will be verified and updated with your bank account and then it will be updated for Privilege Plus Account.
You need to update the mobile number with Kotak Mahindra Bank. Once the mobile number is updated with the bank and PVR, existing active points & voucher will be transferred to the new profile created with the new mobile number.
In this case, you will not earn any PVR reward points PVR Reward points. Points can only be earned by using Kotak PVR Debit Card.
Yes, you need to give mobile number registered with PVR Privilege Plus Account in every transaction so that credit of points happens in that particular account.
You will receive PVR reward points in your PVR Privilege Plus account within 15 working days of carrying out the transactions. You will also receive SMS from PVR notifying the credit of points. Points will only be credited for spends done after enrolment to PVR Privilege Plus membership. Sign in to PVR App using registered mobile number to view your PVR points.
Currently, there is no capping on maximum points which you can earn over a period of a year.
PVR points can be utilized only at PVR cinemas. Once the points get converted to voucher(s), those vouchers can be used at PVR Cinemas to purchase movies/F&B.
Please connect with PVR customer care team for all points and vouchers related queries or complaints. Below are the contact details: 8800900009 (local charges applied).
You can always click “Forgot Password” on PVR Web or Mobile and reset your Password with help of registered mobile number.
Please connect with Kotak Customer Care team with error details. Below are the contact details: 1860 266 2666 (local call rates apply)
You will receive 5 enrolment vouchers of Rs 100 each issued by PVR, within 15 working days from issuance of Debit Card subject to payment of card fees. You will receive a SMS from PVR Cinemas post enrolment which will carry the voucher code.