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Frequently Asked Questions

What is Kotak MyImage Debit Card?

Kotak MyImage Debit card is a customized debit card where you can choose the design to be printed on your card from the images that are available in our gallery.

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Who is eligible for Kotak MyImage Debit Card?

Customers holding the following debit cards would be eligible for Kotak MyImage Debit Card:

 

  • Classic
  • Silk
  • Platinum
  • World
  • Privy League Platinum
  • Privy League Signature

Erstwhile Maestro Debit Card holders will be eligible for Kotak MyImage Debit Card since their replacement Debit Card will be Classic, Platinum and World MasterCard Debit Card variant.

Wealth and Current Account customers, holding the above variants, are not eligible for Kotak MyImage Debit Card.

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Where can I apply for Kotak MyImage Debit Card?

You can apply for Kotak MyImage Debit Card, either at www.kotak.com or through Net Banking or at any Kotak Bank Branch Please follow the steps below to know how:

 
  • Kotak Website:
    To view the image gallery and to apply for Kotak MyImage Debit Card, please click here
  • Net Banking:
    Visit www.kotak.com > Log in to Net Banking > Click on Debit Card tab > Select Select "Apply for MyImage Debit Card"
  • Branch Access Form:
    You can visit the your nearest Kotak branch and fill the channel access form (CAF) along with the Image Code you wish to apply for. Please ask the branch representative to assist you with the Image Code.
  • Customer Contact Centre:
    Call our 24-hour Customer Contact Centre at 1860 266 2666 (call charges applicable) and share the Image code.

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What are the fees and charges applicable on Kotak MyImage Debit Card?

When you place a request for Kotak MyImage Debit Card, you will be charged for the new card as per the applicable General Schedule of Features and Charges (GSFC).

You will also be charged Rs. 199 additionally for the selected image. Taxes as applicable.

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If I apply for a Kotak MyImage Debit Card the second time, will I be charged again?

Yes. There will be a fee of Rs. 199/- (plus service tax) along with the card charges as per the applicable General Schedule of Features and Charges (GSFC).

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