We are delighted to introduce you to Kotak Mahindra Bank’s chatbot — Keya — your very own virtual assistant!
Keya is smart, is quick and available to answer your banking queries round the clock. Keya already has the ability to field questions on these topics:
- Credit card
- Debit card
- Savings and Current Accounts
- 811 Account
- Fixed Deposit
- Fund Transfer
So go ahead, ask her questions such as these for a prompt reply:
- What are the annual charges of urbane credit card?
- How do I dispute a transaction on my Debit Card
- How can I link my Aadhaar card to my account?
- Generate a PIN for my credit card.
- Service Requests – refer List of Services.
Where can you find Keya?
- On the Kotak website at www.kotak.com
- After logging in to Net Banking.
How does Keya work?
Keya is powered by Artificial Intelligence to answer your banking queries. The more you talk to her, the more she learns & files in her memory bank. And what she can’t answer straightaway, she remembers for her training and updates such that she can serve you better.
Completely safe and easy banking
Remember, just like with all other banking interactions, you don’t need to share any personal details such as your password or PIN with her.
She is waiting, ready to help you find answers and redirect you to the right solutions.
