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Frequently Asked Questions

What is a credit card balance transfer?

Credit card balance transfer is the process of transferring owed balance from one credit card account to another. Upon carrying out this process, the debt is owed to the new card issuer as opposed to the original card issuer.

Why should I select a Kotak Credit Card?

Kotak Credit Cards symbolize the following guiding principles:

Simplicity

Kotak Credit Cards are simple to understand and use. We have taken special care to make them hassle free so that you can spend time on more important things in life that require your attention.

Transparency

Kotak Credit Cards are transparent in communicating upfront what the card offers and what you would have to spend for it, if at all. We have taken care that there will be no hidden charges associated with this card.

Relevance

Kotak Credit Cards have understood what you need the most from your credit card, and have been designed to give you only those benefits that are most relevant for you.

This promise from Kotak ensures that you only get the best from your credit card!

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On what is the waiver applicable?

On purchasing of rail tickets online at www.irctc.co.in the customer is levied a 1% surcharge and on purchasing of rail tickets from the Indian Railways Booking Counters customer is levied a 1% surcharge. The Delight Platinum Card offers you Waiver of this surcharge of 1 % that is levied.(ST Applicable)

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Is the waiver applicable on the delivery charge?

No. There is no waiver applicable on the delivery charge.

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What is the maximum surcharge waiver that I can get?

You can earn up to Rs. 500 annually as Railway Surcharge waiver.

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