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| Query About | Type of query | Description |
|---|---|---|
| Change in Contact Details | Change of email ID | To update your email id*, please login to Net Banking Profile Section and update your email id instantly. Alternatively, you can also call at 18602662666 and update your email id. |
| Change of Mobile No | To update your mobile no*, please login to Net Banking Profile Section and update your email id instantly. Alternatively, you can also call at 18602662666 and update your email id. | |
| Payment | How can I make payment | In order to know the payment options, Please click here. |
| Let me know my outstanding | In order to know your outstanding, Please click here. | |
| Statement | I want to view my statement | In order to view your current / last month statement, Please click here. |
| ATM Pin | Credit Card ATM Pin Generation | You can now generate your credit card ATM pin instantly, all you need to do is click here and update the required details. |
| Other | Click here to submit your query | Queries / Requests requiring authentication cannot be submitted through this option. You are requested to send such requests through mailbox inside Netbanking. Click here to login now. Select "Take me Directly to - MAIL" when logging into Net Banking. |
| Payment | Payment made not posted | Payment done via IMPS is Instant, NEFT would take up to 3 working days and Non- Kotak Cheque payment would take 5 working days to reflect in your credit card account. To view TAT for other methods of payment, please Click here
Click here to submit your query. |
| Query About | Type of query | Description |
|---|---|---|
| Apply for Product | Apply for Credit Card | Thank you for your interest in our Credit Card offering. We have a selection of credit cards that you can choose from to meet your specific needs. Every credit card in our ensemble has special services and benefits to suit individual needs. To apply now visit us at click here and select 'Credit Card' under the 'APPLY NOW' section |
| Application Status | Processing of the credit card application from the date of receipt takes a minimum of 21 working days. If you wish to check the status of your credit card application, we request you to check the same by click here | |
| Products & Services | Features & Benefits | Thank you for your interest in our offerings. We have a selection of credit cards that suits the need of every individual. Every credit card in our ensemble has special services and benefits to suit individual needs. For more details, you can visit us at click here |
| Other | Click here to submit your query. |
Queries / Requests requiring authentication cannot be submitted through this option. You are requested to send such requests through mailbox inside Netbanking. Click here to login now. Select "Take me Directly to - MAIL" when logging into Net Banking. |
DigiSaathi is an initiative by the consortium of Payment System Operators and Participants (banks & non-banks) in India.
Get information on digital payment products and services 24x7 with DigiSaathi - Tollfree:14431 / 18008913333 | WhatsApp: 8928913333 | Chat Online on digisaathi.info
