Register Grievance

1860 266 2666

Local call rates apply

We at Kotak always strive to give best in class service to you.

We are listening. We appreciate your banking relationship with us, in case you require assistance or are not satisfied with our products or service please feel free to reach us. We would be happy to help resolve your grievance.

I want to file grievance regarding...

You can file a complaint using any of the following options:

Call Us

Helpline Numbers

1860 266 2666***

Credit Card
Helpline Numbers

1860 266 2666***

Helpline Numbers

+91 22 6600 6022

When dialing from abroad the banking and credit card numbers will not get connected and to call our customer service from any country outside India please use either the 24 hour abroad helpline number which is chargeable* or the below 24 hour country specific toll free numbers.

NRI Customers and Kotak Multi Currency World Travel Card customers can call the following respective toll free numbers for each country: USA - 1855 365 6767, AUSTRALIA - 001180044990000, HONG KONG - 00180044990000, U. K. - 0080044990000, CANADA - 18557684020, SINGAPORE - 8001013054

The banking and credit card helpline numbers are for Indian customers only. These numbers are available 24-hour #pan India.

Alternatively, you can call us on the following local phone banking numbers**
To find the local phone banking numbers, please select a city :

# Only during Business hours for Corporate Bank customers.

* Availability of Service is dependent on your service provider.

Please Note

  • Personal loans & Home loans are offered in select locations only.
  • The call centre for Personal Finance and Home Finance is operational between 9:30 am and 5:30 pm.
Write to Grievance Redressal Officer if response in Level 1 is unsatisfactory. Click here