Insta Balance Service

1860 266 2666

(24 X 7)

With the Kotak Insta Balance Service know your Account Balance with just one call. Simply call 1800 274 0110 (toll-free) from your registered mobile number to get an instant SMS of your account balance.

  1. The Kotak Insta Balance Service allows you to conveniently find out your account balance(s) with just a phone call
  2. Quick and easy access anywhere, anytime
  3. Available 24 X 7
  4. Get combined balance of up to 10 accounts
  5. Absolutely free of cost
 
  • Anyone with a Kotak Bank account and a mobile number registered with the Bank can avail the Insta Balance Service
  • The account number and the mobile number should be linked to the same Customer Relationship Number (CRN)

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How can I use the Insta Balance Service?

You can avail this service by calling the toll-free number 1800 274 0110 from your registered mobile number. You will receive an SMS with your account balance.

How does this service work?

Once you call 1800 274 0110 (toll-free), you will hear a message confirming acceptance of the request. You will receive an SMS with the combined and available balance for all accounts linked with your CRN for the registered mobile number shortly.

Will this service work if my number is not registered with the Bank?

This service can be availed by you if you have registered your mobile number with the Bank and have at least one valid current or savings account linked to your CRN. The mobile number should be registered for this same CRN.

Will this service work if I have multiple accounts with the Bank?

Service is available for a maximum of 10 accounts linked to a particular CRN. Messages in such cases will be clubbed in 2-4 SMS. You can also avail this service if your mobile number is linked to multiple CRNs.

Why am I getting an error message when I try to use the service?

You will get an error message under the following scenarios:

  • If you call from any number other than the mobile number registered with the Bank
  • If you do not have a valid Current or Savings Account linked to your CRN. If you have more than 10 accounts linked to your CRN. You can view the balance using Net Banking, Mobile Banking, SMS Banking or by calling the Customer Contact Centre on 1860 266 2666.

Can I use this service if I am outside India?

This service is available on domestic mobile numbers only.


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