Priority Pass

1860 266 2666

Local call rates apply

Priority Pass is the world's largest independent airport VIP lounge access programme.

There is no more stress-free way to travel than via a VIP lounge. At last, you can escape the chaos of cancellations, flight delays and crowded departure halls. And enjoy, instead, a quiet sanctuary where you'll find everything you need - for business or for pleasure.

  1. Enjoy access to over 900 VIP lounges in more than 120 countries and 400 cities worldwide
  2. Use lounges in the programme regardless of the class of travel or airline you're flying
  3. Entry to over 60 US Airport VIP Lounges, normally exclusively reserved for airline lounge programme members
  4. Entitles you to bring along guest(s)1
  5. Complimentary refreshments2
  6. Excellent working and leisure facilities, email, internet and conference space2


1Guest charges apply

2Wherever Applicable

  • The Priority Pass can be offered to both Residents as well as Non - Residents.
  • The Priority Pass can be offered to both individuals as well as Non - Individuals.
  • Customers will be eligible for Priority Pass only if they hold at least one of the following debit cards:
    Platinum/ Business Power/ Privy Platinum/ Privy Signature/ Infinite
  • Priority Pass will be issued to primary and supplementary debit cardholders.
  • Add-on debit cardholders will not be eligible for Priority Pass.

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What is Priority Pass?

Priority Pass is the world's largest independent airport VIP lounge programme. It gives you access to over 850 VIP lounges in more than 120 countries and 400 cities worldwide

Which are the airport lounges which accept Priority Pass?

Priority Pass is valid in all the lounges that come under the Priority Pass programme. Visit for the entire list.

Why Priority Pass?

  • Although most of the major airlines will have their own lounge facilities at many of their destinations, this is not always guaranteed. And it is usually at the less popular destinations where an airline lounge does not exist that you need one most! Priority Pass is a great back-up in such circumstances.
  • All lounges listed in Priority Pass Directory are open to all members, irrespective of the airline you fly with.

What can I expect from a lounge?

Peace. Space. Comfort. Why not avail of all?

  • Refreshments
    Get refreshments served at the lounge, so you don't have to queue up for expensive airport food.
  • Rejuvenate before you Travel
    Get a chance to relax before taking the flight. Or if you wish you can use the lounge business facilities to catch up on work and stay in touch with the office.
  • Benefits
    Avail the use of phones, fax machines, internet, even conference rooms in the lounge area.

How does the Priority Pass work at the airport lounge?

  • Look for the Priority Pass signage / logo.
  • Present your Priority Pass to the lounge personnel
  • The Priority Pass will be swiped through a terminal and a slip will be given to you
  • You will have to sign the slip, give one copy to the lounge personnel and retain the other copy with you

Do I have to pay to access the lounge with Priority Pass?

Lounge access charges will be applicable to the primary card holder and their accompanying guest.
Charges are as follows

Country / Location of Airport LoungeCardholder charges per Visit (in USD)*Guest charges per Visit (in USD)*
India (domestic)26.447.6
China (domestic)16.527
India (international)34.847.6
China (international)19.7527
Indonesia, Malaysia, Singapore, Philippines22.527
Rest of the World2527

*Charge as applicable inclusive of taxes.
Rates for conversion from US$ to INR would be done based on the prevailing market rates on the transaction posting dates.

What are the guest charges if I want to take somebody else with me to the airport lounge?

Your Priority Pass enables you to invite guests to the lounge. The guest visit will be charged to your Kotak account. Guests are charged USD 27* per visit.

*Charge plus applicable taxes/cess/levy including but not limited to Service Tax, VAT, Withholding Income Tax paid/suffered/borne by the bank will be debited to the Cardholder's Kotak account

What is the validity of Priority Pass?

Priority Pass is valid for 1 year from the date of issuance. Please inform us if you want to renew the same.

What should I do if my Priority Pass is lost or damaged?

Immediately call Kotak Mahindra Bank 24-hour Customer Contact Centre at 1860 266 2666 and report the loss of your Priority Pass.

  • Login to Kotak Net Banking and apply for 'Priority Pass' under Debit Card section
  • Visit the nearest Kotak Bank branch, fill up and submit the Channel Access Form at the branch.
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