New Age Banking

1860 266 2666

(24 X 7)

In our constant endeavor to facilitate convenience on the go, we have enabled the essential services on digital channels for you to continue transacting on your Kotak Debit Card.


Use Mobile Banking for:

  • Instantly generating your debit card PIN  using card details
  • Reporting loss of your debit card and requesting for replacement
  • Setting dates to enable your card for international use
  • Changing the primary account associated with your debit card

Click here to download the Kotak Mobile App. To use the above features, click on Service Request -> Debit Card Request.


Use Net Banking for:

  • Requesting a new debit card
  • Instantly generating your debit card PIN using card details
  • Registering for secure online transactions (Verified by VISA) using your card details
  • Reporting loss of your debit card and requesting for replacement
  • Getting your card blocked / unblocked

To use the above features, log in to Net Banking at www.kotak.com and click on Banking -> Debit Cards. Also you can use below options by clicking on Banking -> Service Requests -> New Service Request:

Debit and Prepaid Card

  • De-link Account(s) from your debit card
  • Change the primary account associated with your debit card

Use SMS for:

Availing below mentioned SMS services 24x7 using your mobile number registered with the bank; all SMS to be sent to 9971056767 or 5676788

RequestSMS FormatDescription
Balance InquiryBALIf last 4 digits of a/c no. not mentioned - Gives you the balance of up to 10 accounts
BAL XXXX
XXXX are the last 4 digits of Account Number
If last 4 digits of a/c no. mentioned - Gives you the balance for the specified account number
Last 3 transactionsTXN XXXX
XXXX are the last 4 digits of Account Number
Gives you the last three transactions in the specified account
Temporary Blocking of Debit CardDCBLOCK XXXX
XXXX are the last 4 digits of Debit Card number
Helps to temporary block debit card
Unblocking of Debit CardDCUNBLOCK XXXX
XXXX are the last 4 digits of Debit Card number
Helps to unblock debit card
Knowing the nearest ATMATM XXXXXX
XXXXXX is the 6 digit postal code
Gives information of all Kotak ATM addresses as per postal code provided
Knowing the nearest BranchBRANCH XXXXXX
XXXXXX is the 6 digit postal code
Gives information of all Kotak Branch addresses as per postal code provided

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