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When you purchase any product or service on phone (through IVR), you now need to enter an additional password to make your transaction a lot more safe. This is a mandatory guideline from RBI.
Please follow the steps given below for generating password for IVR Transactions:
Each purchase will have a new and unique password which can be used within 4 hours. Kindly note that no phone (IVR) transactions can be carried out without following the password process.