FAQs on New Registrations

  • What is the process of opening an NPS account?
  • What are the documents required for opening a NPS account?
  • How can a subscriber check the status of application for registration?
  • How do subscribers come to know about his / her PRAN?
  • Whom to contact for if the PRAN Card is not received?
  • How to check PRAN card status?
  • How to get PRAN card & kit?
  • How to check NPS application status?
  • What does PRAN kit contain?
  • What is eligibility criteria for NPS account?
  • What are the documents required for NPS account opening?
  1. Subscriber needs to apply online click here, and submit the required documents (KYC, Cheque, photo, etc.) to Kotak Mahindra Bank representative

The following documents need to be submitted to the POP for opening of a NPS account:

  • Completely filled in subscriber registration form
  • Proof of Identity
  • Proof of Address
  • Age/date of birth proof

Subscriber needs to get in touch with the Kotak Mahindra Bank branch officials to track the status of his / her application.

Once the PRAN is generated, an email alert as well as a SMS alert is sent to the registered email ID and mobile number of the subscriber by NSDL (CRA). For security reason, only the last four digits are mentioned in the alert. Subscribers can know the PRAN on receipt of the PRAN Kit or they can also approach Kotak Mahindra Bank branch for the same.

PRAN Card is dispatched to the registered address within 20 days from the day of PRAN generation by NSDL (CRA). During this period, a subscriber can visit www.cra-nsdl.com/CRA/ and check the status of PRAN kit using following path: Value added services >>> Track the status of the PRAN Card for NPS regular.

Subscribers can also write to info.cra@nsdl.co.in to get the information on the same

Subscriber can easily check or track his PRAN card status by visiting www.cra-nsdl.com/CRA/ or by contacting Kotak Mahindra Bank officials.

Upon successful registration to NPS, a Permanent Retirement Account Number (PRAN) is allotted to the subscriber by the Government of India. PRAN Card is a document with PRAN account number, subscriber’s name, father's name, photograph and signature/thumb impression. This card proves the completeness of information in the CRA system.

A PRAN kit is a welcome Kit containing PRAN card, Subscriber details (referred as Subscriber Master List) and an information booklet sent to the subscriber's registered address by CRA. The T-Pin and I-Pin are sent separately to the registered address.

PRAN Card is dispatched to the registered address within 20 days from the day of PRAN generation by NSDL (CRA).

NPS application status can conveniently be tracked by getting in touch with the Kotak Mahindra Bank Branch officials.

A PRAN kit is a welcome Kit containing PRAN card, Subscriber details (referred as Subscriber Master List) and an information booklet sent to the subscriber's registered address by CRA.

The eligibility criteria is as follows –

  • A citizen of India including NRI (individual carrying valid Indian Passport can join NPS)
  • Age between 18 years and 60 years at the time of submission of application
  • Complied with KYC (Know Your Customers) norms
  • As per NPS rules, OCI (Overseas Citizens of India) and PIO (Person of Indian Origin) card holders are not eligible

If you’re eligible then upon joining you will receive a unique Permanent Retirement Account Number (PRAN). Subscriber can easily track his PRAN card status by visiting www.cra-nsdl.com/CRA/ or by contacting Kotak Mahindra Bank officials.

The following documents need to be submitted for opening of a NPS account:

  • Completely filled in subscriber registration form
  • Proof of Identity
  • Proof of Address
  • Age/date of birth proof

Upon joining NPS the subscriber will be provided with his unique Permanent Retirement Account Number (PRAN).