Corporate Responsibility

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Kotak Mahindra Bank Ltd. (KMBL) believes that financial institutions play a pivotal role in catalysing sustainable economic growth that can deliver equitable development for all. Translating this belief into actions, the Bank continually strives to intertwine Environmental, Social and Governance aspects with all facets of business operations and stakeholder dealings.

In order to adhere to the highest levels of governance practices, the Bank has set a Business Responsibility agenda. It reflects KMBL’s philosophy to create enduring value for all stakeholders in a responsible manner which also contributes to environmental sustainability. Further, the Bank has also adopted a strong CSR policy, charting out its plan to invest in our society and its own future. Kotak uses the power of its human and financial capital to enable transformation of communities into vibrant, desirable places for habitation.

Our Vision
  • To positively contribute towards economic, environmental and social well-being of communities through Corporate Social Responsibility agenda
Our Mission
  • Create a lasting value for communities by:
    • Promoting and supporting education and other interventions for the under privileged
    • Encouraging employee volunteering
    • Supporting Non-Governmental Organizations and other institutions with financial and other resources to collectively deliver community initiatives
CSR Focus Areas***
  • Promoting Education  - Primary Focus Area
  • Enhancing vocational skills and livelihood projects
  • Promoting preventive healthcare and sanitation
  • Reducing inequalities faced by socially and economically backward groups
  • Environmental Sustainability

***For more information, please refer Kotak Mahindra Bank and its Subsidiaries’ Policy Statement on Corporate Social Responsibility

The Bank's philosophy of corporate governance goes beyond a set of policies and practices to promote it as an integral element of Kotak's culture. The robust corporate governance framework of the Bank guides the organisation's efforts to conduct business in an ethical, responsible and transparent manner. Details on KMBL's corporate governance structure and standards can be found in the 'Report on Corporate Governance' section in our latest annual report.

The Corporate Social Responsibility (CSR) performance is reviewed by the Bank's Board at Board Meetings. In FY 2013-14, KMBL and its subsidiaries reviewed its Policy Statement on CSR to strengthen it in accordance with Section 135 and Schedule VII requirements of Companies Act, 2013. Further, the Bank established a CSR Committee to strategically guide it in effective implementation of its Policy Statement on Corporate Social Responsibility. The CSR Committee comprises of one independent director and two whole time directors.

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Corporate Social Responsibility (CSR) Committee

C. Jayaram, Non-Executive Non-Independent Director
Kotak Mahindra Bank Limited

C. Jayaram is Non-Executive Non-Independent Director on the Board of Kotak Mahindra Bank with effect from May 1, 2016. He is Chairman of the Bank's Board CSR Committee and also a member of the Audit Committee of Kotak Mahindra Asset Management Company Limited.

On attaining the age of superannuation, Jayaram retired as Joint Managing Director of the Bank on April 30, 2016.

Jayaram was part of Kotak Mahindra Group for over 26 years, and prior to his retirement he headed the wealth management business, international operations, marketing and corporate social responsibility functions. Additionally, Jayaram also oversaw the alternative investments business which includes private equity funds and real estate funds, as well as the institutional equities business.

With over 38 years of experience in finance and business, Jayaram was instrumental in building numerous businesses for the Kotak Mahindra Group, and has headed Kotak Securities Ltd. as CEO in the past. He also played a crucial role in the setting up the car finance business.

Jayaram is an alumnus of Indian Institute of Management, Calcutta (IIMC).

Dipak Gupta, Joint Managing Director

Dipak Gupta, Joint Managing Director, Kotak Mahindra Bank has been with Kotak Mahindra Group since 1992. He was appointed as Executive Director of Kotak Mahindra Finance Limited (now Kotak Mahindra Bank Limited) on 1st October 1999.

Effective May 2016, Dipak heads the Group Treasury, Wealth Management and Asset Reconstruction business of the Bank, and has oversight over the Alternative Investments business of Kotak Mahindra Group.

Dipak is part of the Bank's Management Committee (MANCOM) and Bank's Operating Management Committee (OMANCOM) that drives and oversees the Kotak Group's growth charter.

With over 30 years' experience, he has played a key role in building various businesses for Kotak Mahindra Group. Dipak was instrumental in the collaboration of Kotak Mahindra with Ford Credit International to form Kotak Mahindra Primus Limited (KMPL), of which he was the first CEO. He was also responsible for setting up the retail businesses post the conversion of KMFL into a Bank.

Prior to joining Kotak, Dipak had worked in the consultancy division of A.F. Fergusson.

Dipak is a graduate in Electronics Engineering from IIT, Varanasi and a postgraduate in Management from the Indian Institute of Management, Ahmedabad (IIMA).

Prof. S. Mahendra Dev, Independent Director

Prof. S. Mahendra Dev, Independent Director, Kotak Mahindra Bank, is also a member of the Bank's CSR Committee. He is also Director and Vice Chancellor, Indira Gandhi Institute of Development Research (IGIDR), Mumbai, India. He was Chairman of the Commission for Agricultural Costs and Prices (CACP), Govt. of India, Delhi.

Prof. Dev has been a member of several government committees including Prime Minister's task force on employment and Rangarajan Commission on Financial Inclusion. He has received honours for eminence in public service. He is the Chairman of the Committee on Terms of Trade on Agriculture constituted by the Ministry of Agriculture, Government of India. Prof Dev is also a member of the newly constituted expert panel on poverty estimates chaired by Dr. C. Rangarajan.

He is the Chairman of the Investor Relations (Shareholders / Investors grievance) Committee of the Bank.

Prof Dev was Director, Centre for Economic and Social Studies, Hyderabad for 9 years during 1999 to 2008. He has done his Post-doctoral research at Yale University and was faculty member at the Indira Gandhi Institute of Development Research, Mumbai for 11 years.

Corporate Social Responsibility (CSR) Head

Rohit Rao, Executive Vice President,
Head - Group Corporate Communications, Business Responsibility & CSR

Rohit Rao, Executive Vice President & Head - Group Corporate Communications, Business Responsibility and CSR, Kotak Mahindra Bank, is among India's leading Communications and Outreach professionals with close to three decades of experience spanning Banking, Business Journalism, PR, Corporate Communications, CSR, Environmental Social Governance (ESG) practice, and Carbon Disclosure Project (CDP) and triple bottom-line reporting.

In his current role, Rohit ensures that the group's communications response is in high alignment to its corporate promise of a responsive, rewarding and customer friendly brand at all times. He is credited with consolidating and integrating the group's communications, CSR functions and ESG practice into a cohesive and agile unit, helping the group significantly leverage the many winning synergies that exist between them.

In his immediate prior assignment, he was spearheading Corporate Communications, Sustainability Development & Reporting and CSR functions at Reliance Industries Limited, a Fortune 500 company, where he served with distinction for over six years. He began his career with Bank of India, India's leading state owned bank, in 1983, where he went on to serve for over a decade, followed by an over seven year career as a senior business journalist starting with Business Standard, one of India's leading business daily and thereafter Business India, India's pioneering business magazine, where he served as Assistant Editor & head of banking & finance section. In 2001, he switched to Strategic Communications advisory joining Adfactors PR, India's leading integrated communications company, where he served as Head of Financial Services Practice for over three years.

Rohit is a commerce graduate (BU), and has also completed Diploma in Business Management (IMC) and Management Development Programme (XLRI).

CSR Policy

Kotak Mahindra Bank and its Subsidiaries' Policy Statement on Corporate Social Responsibility

  • Kotak Mahindra Bank believes in positively contributing to the economic, environmental and social well-being of communities through Corporate Social Responsibility (CSR) agenda.
  • This policy statement sets out Kotak Mahindra Bank's vision, mission, governance, commitments and initiatives towards implementing CSR through inclusive growth.
  • To positively contribute towards economic, environmental and social well-being of communities through the Bank's Corporate Social Responsibility agenda.
  • Create a lasting value for communities by:
    • Promoting and supporting education and other interventions for the under privileged
    • Encouraging employee volunteering
    • Supporting Non-Governmental Organizations and other institutions with financial and other resources to collectively deliver community initiatives
  • Kotak Mahindra Bank has established Board-level Corporate Social Responsibility Committee which is responsible for monitoring, reviewing and approving CSR initiatives and expenditure. The Committee makes recommendations to the Board on CSR policy and related matters.
  • The Bank's CSR Board Committee constitutes a committee of three (3) or more directors, out of which at least one director is an independent director.
Statement of commitment
  • Kotak Mahindra Bank, at all times, are committed to:
    • Engage with communities to understand their material expectations and concerns, and will consider these material expectations and concerns to design its CSR agenda.
    • Implement, monitor, review and evaluate CSR initiatives to achieve the desired outcomes in a transparent manner.
    • Undertake projects in the areas of promoting education, enhancing vocational skills and livelihood, promoting preventive healthcare and sanitation, reducing inequalities faced by socially and economically backward groups, sustainable development, relief and rehabilitation, and interventions towards a cleaner India under Swachh Bharat Mission with the aim to serve communities at large and to transform their lives.
    • Partner with government agencies, non-governmental organizations (NGOs) and other institutions to collectively deliver the community development initiatives and support such organizations and institutions with appropriate and necessary resources.
    • Encourage its employees to contribute and volunteer for various community development initiatives.
    • Ensure that surplus arising out of CSR initiatives is utilized to further augment the CSR agenda and does not form part of the Bank's profits.
    • Comply with all legal provisions applicable for CSR and adopt industry best practices, where feasible.
Focus Areas:
  • Promoting Education: The Bank endeavours to enhance the accessibility and affordability of quality education for deserving underserved sections of society including special education. Education will remain the primary CSR focus area for the Bank, and the initiatives will focus on providing financial and other resources support to schools by providing infrastructure including school buses, scholarships and coaching to deserving children, parents, teachers, headmasters, principals and administrators to provide holistic learning environment for children at school and home. This will also include providing mid-day meals and creating relevant infrastructure such as specialised food delivery vans, utensils, kitchens, warehouses etc and other required nutrition and health related support to the children. The education initiatives will be primarily implemented through Kotak Education Foundation (KEF) as well as other identified implementing agencies and by the Bank's CSR team.
  • Enhancing vocational skills and livelihood projects: The Bank will work towards imparting vocational skills to deserving children and youth, women, elderly, and the differently-abled. The programmes/projects will aim at holistic development of these children and youth, women, elderly, and the differently-able through technical and soft skills and enhances their livelihood opportunities. The vocational skills and livelihood projects in agri-based vocations such as farming, dairy, etc. will be implemented through Kotak Education Foundation (KEF), BVV Sangha Kotak Mahindra Bank Rural Self Employment Training Institute (RSETI), government agencies, and the Bank's CSR team, and other not for profit organisations, NGOs, and such other agencies who work in the interest of the community in this space.
  • Promoting preventive healthcare and sanitation: The Bank will undertake projects/programmes directly and/or through implementing agencies working in healthcare and sanitation domain including but not limited to improving access to healthcare facilities by providing ambulances, screening vans, mobile health units etc, providing preventive and curative care including palliative care, health check-up camps for various age groups to spread awareness towards cancer prevention, HIV/AIDS, Tuberculosis, Malaria and other communicable and non-communicable diseases and illnesses, providing health check-ups for children covered under education initiatives and sensitizing the children on personal and community health and hygiene. On a case by case basis, the Bank will also undertake projects/programmes in the fields of healthcare, sanitation, eradication of hunger and malnutrition, and provision of access to safe drinking water. The Bank will also conduct periodic blood donation drives.
  • Reducing inequalities faced by socially and economically backward groups: The Bank directly and/or through implementing agencies will support projects/programmes towards rehabilitating socially and economically backward sections of society by providing safe houses through community house building initiatives. The Bank and its subsidiaries shall also support  NGOs working towards promoting gender equality, empowering women, setting up homes and hostels for women and orphans, aaganwadis, panchayats, community halls, setting up old age homes, day care centres and other such facilities for senior citizens, and reducing inequalities faced by socially and economically backward groups including tribal, marginal / landless farmers, landless labourers, such people who are below the poverty line across all segments.
  • Sustainable Development: The Bank directly and/or through implementing agencies including Kotak Education Foundation will support projects/programmes towards sustainable development or sustainability activities such as tree plantation either directly or through an external stakeholder / NGO. The Bank and its subsidiaries shall provide support to NGOs working towards maintaining ecological balance, protection of flora and fauna, animal welfare, agriculture, agro forestry, forestry, conservation of natural resources and maintaining quality of soil, air and water including investing in projects/programmes for water conservation/ harvesting, adopting green technologies, waste reduction, recycling and reusing (3Rs) and renewable energy. Further, the Bank will extend support to Not for Profit Organisations, NGOs, Institutes, Institutional Bodies and other such organisations that are committed to and work in areas of Environmental Social Governance (ESG), Sustainability, CSR either through direct activities or in the form of advisory, policy advocacy and stakeholder awareness etc.
  • Relief and Rehabilitation: In cases of natural calamities and disasters, the Bank will support relief and rehabilitation activities undertaken by the Prime Minister's National Relief Fund, Chief Minister's Relief Fund or any Central or State Government Body / Bodies or NGOs, Corporate entity or a group of Corporates including the Bank for the Kotak Education Foundation directly.
  • Clean India: The Bank will work directly and/or through implementing agencies including Kotak Education Foundation working towards making India clean but not limited to initiatives such as Swacch Bharat Kosh, Clean Ganga Fund, etc. This would encompass a broad spectrum of initiatives including cleaning of roads, bus stations, railway platforms and such other public facilities, building community toilets and public sanitation facilities, cleaning Ganga and other rivers, education and awareness generation on personal, household and environmental sanitation.
  • Sports: The Bank through Kotak Education Foundation or through NGOs and/or not for profit Organisations support rural sports, nationally recognized sports, Paralympic sports and Olympic sports including the training and development of sportsmen of the said sports.
Monitoring and Reporting of CSR activities and spend
  • The fund utilization report will conform to the format prescribed U/S 134 and U/S 135 of Companies Act, 2013 and as per the updates/revised notification(s) issued by the Ministry of Corporate Affairs from time to time.
  • The CSR team will ensure compliance and keep the CSR Committee and the Board informed on CSR activities and CSR spends. In the event of a nil or no activity or no expenditure the same will also be notified to the Board.

Business Continuity Policy Statement

Kotak Mahindra Bank Ltd (KMBL), henceforth referred as "the Bank", shall establish, operate, maintain and continually improve, a robust and resilient BCMS framework to proactively identify and mitigate risks that can cause disruption, to minimize the impact during such disruption and ensure continuity of its key products & services at an acceptable level while meeting the expectation of stakeholders within the prevailing legal & regulatory framework.

Business Continuity Objectives

Keeping in mind the Bank's vision and core values, the objectives of the Business Continuity Management program will be:

  • Design a system for resilience, resumption and recovery of its business operations, to provide continuity of critical operations that help deliver key products & services of the Bank within the agreed timescale
  • Manage any incident effectively and efficiently to minimize the impact on the assets & resources viz., Human Resources (People), Information (data & supporting Assets) and its infrastructure & resources /Assets.
  • Safeguard reputation of the Bank at all times by providing continuity and consistency of critical products & services to the expectations of the stakeholders at predefined levels.
  • Meet all relevant applicable legal, regulatory, statutory and contractual obligations.
  • Manage risks proactively by periodically identifying risks and putting appropriate controls.
  • Increase resilience of the organization by building Incident Management & Business Continuity capabilities based on the industry best practices (ISO:22301:2012) and other relevant legal & regulatory guidelines.
  • Embed BCM culture among the Bank's business processes across all levels users and promote BCM awareness in the Bank by means of effective communication, education and training so that our employees & vendors are aware of the Bank's BC objectives and their own roles in the program.
  • Periodically test & exercise and maintain the Business Continuity Plan (BCP) to ensure that it can be effectively invoked during emergency situations and that all employees are aware of and respond to its execution.

The Bank's comprehensive business continuity management model is designed to enable the Bank to meet its existing obligations to all its stakeholders in the event of an emergency or significant business disruption. The business continuity plans are formulated and designed to work in a variety of crisis and emergency situations; but these events are, by their nature unpredictable and it is impossible to anticipate every scenario that could cause a significant business disruption. The Bank is confident in its ability to maintain continuity of critical operations during disruptive events, however the Bank has no control over the various entities that it must rely upon in the event of an emergency. The Bank's business continuity plans are tested periodically to ensure robustness and efficiency; yet such tests may not be able to replicate the actual conditions we experience in a real emergency. The business continuity plans of the Bank are reviewed regularly to ensure that appropriate enhancements are implemented as technology improves, business plans evolve, or regulatory requirements change and hence may change without notice. The information contained in this policy statement is provided by the Bank for information purposes only. Nothing contained herein shall be construed to amend, supplement or otherwise modify any of the terms and conditions set forth in any customer agreement.

Kotak Education Foundation (KEF) was set up in FY 2006-07 with a purpose to support children and youth from underprivileged families through different education based interventions on a sustainable basis.

The interventions are designed to empower recipients and provide employable skills which will enable them to lead a dignified life.

KEF provides livelihood support to children and youth from Below the Poverty Line (BPL) families in Mumbai, Thane and Raigad regions.

1st Floor, North Side, Ujagar Compound,
Sunder Baug, Adjacent to Deonar Bus Depot,
Off Sion-Trombay Road,
Deonar, Mumbai - 400098
Maharashtra, India

Tel: +91-22-2548-2325

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Trustees of KEF

Uday Kotak, Trustee

As a young 26-year old entrepreneur in 1985, Uday Kotak started Kotak Capital Management Finance Ltd. (which later became Kotak Mahindra Finance Ltd). The vision was to eventually become a banking company. Private Indian banks were not even a speck on the horizon at that time. On 22nd March 2003, Kotak Mahindra Finance Ltd. became the first non-banking financial company (NBFC) in India's corporate history to be converted into a bank.

Kotak Mahindra Bank Ltd. (KMBL) is regarded as one of the most efficient and high performing banks in India, built on the principles of simplicity and prudence. Uday remains unfazed by market euphoria and his 'basics of banking' approach has ensured that the loan book is of high quality and the bank is well capitalised. In a journey spanning nearly three decades, Uday has not only helped the company grow to this scale but also earn respect.

Today, Kotak Mahindra Group, a first generation enterprise, with revenue of US$ 2.8 billion, has a global presence, employs over 30,000 people and is recognised as one of the topmost employers in India. The group has the distinction of providing a 48% CAGR to its shareholders over a 29 year period. The core of the business model is 'concentrated India, diversified financial services'.

Uday has a strong focus on community development and inclusive growth which is reflected by the Group's initiatives to provide low cost services to rural customers and its welfare programmes. Uday feels strongly that education is key to the alleviation of the social malaise afflicting India's under-privileged. In a bid to address this issue, he has established the Kotak Education Foundation that focuses on the educational needs of underprivileged children.

Uday holds a Bachelor's degree in Commerce and an MBA from Jamnalal Bajaj Institute of Management Studies, Mumbai.

C Jayaram, Trustee

C. Jayaram, Joint Managing Director of the Bank, heads the wealth management business and international operations for Kotak Mahindra group. He also oversees the alternative investments business which includes private equity funds and real estate funds, as well as the institutional equities business. He has varied experience of over 35 years in many areas of finance and business and was earlier the Managing Director of Kotak Securities Limited. He has been with the Kotak Group for 24 years and has been instrumental in building a number of new businesses at Kotak Group. Prior to joining the Kotak Group, he was with Overseas Sanmar Financial Ltd.

He is a member of the Investor Relations (Shareholders'/Investors' Grievance) Committee of the Bank and Audit Committee of Kotak Securities Limited and Kotak Investment Advisors Ltd.

Jayaram is alumnus of Indian Institute of Management, Calcutta (IIMC).

Shivaji Dam, Managing Trustee

Shivaji Dam spearheads Kotak Education Foundation's (KEF) various initiatives of the NGO aimed at achieving the well-being of students and youth from underprivileged families. After working with the Kotak Mahindra group for over two decades, in fact the first employee of the firm, Shivaji retired in 2004 to start a new innings in Corporate Social Responsibility. At KEF, he is the first, and continues to be the Managing Trustee.

Over the years, Shivaji has developed initiatives to aid students and youth in different areas of education and livelihood training. The organisation has supported several children from below poverty line (BPL) families through direct and indirect interventions, and a holistic module, enabling them to lead a dignified life.

Shivaji's association with the Kotak Mahindra group spanning over two decades started in 1985. During his tenure, he played an important role in the growth of the Group, making it one of the leading financial services group in India. Shivaji was a Whole Time Director of Kotak Mahindra Bank for about eight years, and also the first Managing Director of Kotak Mahindra Old Mutual Life Insurance for four years. He was instrumental in setting up the life insurance business and establishing the partnership with Old Mutual.

Shivaji is a commerce graduate (BU), Chartered Accountant (CA), Company Secretary (CS) and Cost Accountant (CWA)

School Programmes

KEF has partnered with 30 schools, primarily from the M-ward of Mumbai city, catering to children from underprivileged families. These regional language schools are government-aided private schools, set up by Social Entrepreneurs. However, they lack good quality teaching, infrastructure and leadership. KEF attempts to complement these schools through its various programmes:

Student Intervention Programme (SIP):

Spoken English Programme
  • Though the English language is introduced at primary levels, students in these schools find it difficult to learn the language because of inadequate teaching and lack of exposure to the language.
  • KEF attempts to bridge this gap with the Spoken English Programme which aims to train students to understand and speak in English. It is hoped that these skills and knowledge will help the students when they move to colleges (where the medium of instruction is English) as well as help them find jobs in the organised sector at a later date.
Health & Nutrition
  • A significant cause of children dropping out of school or underperforming in academics is poor health or health-related issues. Health issues among children are often not identified at an early stage. KEF works with students from its partner schools to ensure that some of the health issues are addressed. Health-related initiatives are as follows:
    • Vision check-up camps: Regular eye check-ups are conducted for all students of partner schools. Students with poor vision are provided spectacles / medicines or if needed, surgery.
    • Kishori Sehat Abhiyan: Assesses adolescent girls to arrest anaemia by providing nutritional support, awareness on nutrition and hygiene, sensitisation sessions for parents and teachers, and talks by medical experts
    • Parvarish programme: Addresses malnutrition issue among younger children of pre-primary and primary standards
    • Deworming programme: Deworm students from Standard 5 to 10 by conducting hygiene education sessions and distributing free deworming tablets
    • SPARSH (Sensitisation Programme for Adolescents on Reproductive Sexual Health) programme: Educates adolescents on sexual health through sessions which helps them understand and handle the physical and psychological changes during their teen years. Information is also provided to create awareness on HIV/AIDS, and other issues like substance abuse
    • Mazhi Swatcha Shala: Sensitises students and school staff to maintain a clean school environment by inculcating habits of personal hygiene and cleanliness in class, school premises and toilets
Scholarship & Mentoring

Many students lose out in life as they do not get timely and right guidance. KEF conducts two programmes where the emphasis is on providing academic support through in-school and coaching-class inputs, and emotional support to the child, and if need be to his/her family members.

Kotak Udaan
Kotak Udaan is a scholarship programme for students facing extreme hardships in life. The academic performance of these students is affected by their distressed backgrounds. KEF supports them to continue their education and improve the academic performance through the scholarship programme. The highlights of this programme are:
  • Focus is on academic achievements of students by enrolling them in community-based coaching classes and conducting individual and group academic sessions to reinforce learning
  • Regular follow-ups and counselling sessions for students and parents to make education a priority and create a conducive environment for students at home as well
  • The efforts are supplemented by personality development sessions for holistic development of students
  • Exposure visits are conducted to broaden the horizon of students beyond school and home
  • Workshops on grooming, communication skills, time and money management are conducted
  • Medical assistance is also extended to students and their family members where health issues become a critical hurdle for students to continue their education
  • New school uniforms are distributed to students
Kotak 'In Search of Excellence'
  • A scholarship programme for 11th and 12th standard students
  • Students, from BPL families, who have scored over 80% in SSC exams are selected for the scholarship
  • Apart from monetary assistance for two years through monthly scholarship, students are provided with mentoring and counselling, academic coaching and career guidance
School Teachers Enrichment Programme (STEP)
  • An integrated programme for school teachers of KEF's partner schools which help them improve their teaching skills through:
    • Workshops on English and communication skills
    • Workshops on teaching Academic English, and Science and Maths in English in an improved manner
    • Focus on improving pedagogy
    • Personalised mentoring through classroom observations and feedback
School Leadership Development Initiative (SLDI)

Generally, the senior most teacher is promoted as the Headmaster (HM) of a school. While the promoted HM may be a good teacher, however, he/she may lack the skills of a good leader and manager. Unfortunately in India, there is no school to train HMs for transition from a teacher to an HM. KEF has developed a 3-year School Leadership Development Initiative (SLDI) for HMs of partner schools. KEF conducts workshops to sensitise the HMs of the skills needed to become an effective leader. It has an intensive mentoring programme for each HM to acquire these skills.

Parent Intervention Programme (PIP)
  • Parents who are Below the Poverty Line (BPL) are often not aware of the importance of education. Through the Parent Intervention Programme, KEF seeks to:
    • Create awareness among parents to continue education for their children
    • Educate parents on various topics like parental support for education, health, hygiene and diet
    • Create models for the parents to apply and support their children better

Livelihood Programme

Kotak Unnati
In large cities like Mumbai, a large number of youth drop out from schools and colleges. Several of them come from BPL families and are normally unemployed / underemployed, earning very low wages. Kotak Unnati is a livelihood programme with a focus on imparting employable skills to such youth, in the age group of 18 to 25 years. Under this programme, KEF:
  • Trains youth from BPL families through a 3-month programme in the domain of hospitality or customer relations and sales (including two weeks of on-the-job training)
  • Provides training in spoken English, Basic IT skills, personality development and other life skills
  • Assists with placement in upwardly mobile jobs  with reputed organisations at a monthly remuneration which will help his/her family to rise out of poverty

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Supporting Education in Rural Schools

In FY 2013-14, the Bank initiated community engagement initiatives in few villages to infrastructure for education. Three villages in Niphad Tehsil of Nasik District were identified this initiative. The three villages - Dixi, Shivare, Kothure-are primarily agrarian based villages with more than 80% of population relying on agriculture and allied activities for their livelihoods. Nearly 40% of their population belongs to economically and socially weaker sections of society, such as small & marginal farmers and agriculture labourers. Primary schools in all three villages lack basic infrastructure, like benches for students. As part of Republic Day celebrations, the Bank provided benches and built compound walls for schools. 425 students were also provided with a school kit comprising notebooks and stationary items.

Employee Volunteering

The Bank and its subsidiaries encourage employees to volunteer,on company time, CSR work. The Bank sponsors employees across its group companies to participate in Habitat for Humanity’s ‘Volunteer Build’ home making initiative in rural and tribal regions. Employees work with prospective homeowners, assisting them with bricklaying and painting work.

Running for a Cause

Kotak Mahindra Bank and its subsidiaries are aligned with the philosophy of a collaborative CSR approach. As an organisation, Kotak encourages employee participation and involvement in its CSR initiatives. Kotak’s participation at the marathon has led to a growing community of runners in the organization, some with no athletic background, who train and run the marathon not only to improve their fitness level, but also raise pledges for a cause with as much enthusiasm.

The Bank encourages and supports employees to participate at three Marathons - Standard Chartered Mumbai Marathon, Airtel Delhi Half Marathon and Pinkathon, supporting various causes close to their heart.

Efforts of KMBL and its employees earned the following recognitions in Corporate Challenge category of the Mumbai Marathon 2014:

KMBL - Highest fund raising company (including employee pledges)

KVS Manian, President, Corporate & Investment Banking, KMBL - Highest individual pledge raiser

Shanti Ekambaram, President, Consumer Banking, KMBL - Second highest individual pledge raiser.
She was recognised as the highest individual woman pledge raiser in 2011, and as the second highest individual pledge raiser in 2013.

Employee Initiatives

Kotak Mahindra Group Payroll Giving Programme: Through the programme, employees of the Bank and its subsidiaries support The Akanksha Foundation, Cancer Patients Aid Association (CPAA), National Association for the Blind (NAB), Dignity Foundation, Make-A-Wish Foundation of India and SOPAN (Society of Parents of Children with Autistic Disorders).

Blood Donation: On the occasion of Kotak Mahindra Group day (November 21), a week-long blood donation camp for employees is organised across the country, in association with Red Cross, King Edward Memorial (KEM) Hospital and other government blood banks.

You Can Serve: The Bank has collaborated with Dhanwantari Medical Trust (DMT) for a newspaper collection drive. Employees donate old newspaper and magazines, and its proceeds are used to help and support cancer-affected children and their families.

Giving Collection Drive: The Bank conducts the ‘giving collection drive’ with the NGO, Goonj. As part of the drive, employees donate clothes, books, toys and other utility items for the underprivileged.

NGO Exhibitions: During festivals like Diwali and Christmas, the Bank invites NGOs to set up stalls at its offices to sell products made by underprivileged and also offers a platform to NGOs to raise funds.

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Green Initiatives

KMBL is cognizant of its role as a key financial institution to promote environmental sustainability. It has a two-pronged approach towards environmental sustainability – promoting adoption of environmentally sustainable technologies and processes through its lending and investment decisions, and reducing the Bank's own carbon footprint.

The Bank encourages customers to choose the option of e-statements for their credit cards. This eliminates wastage of paper resources and helps customers to store and retrieve statements electronically at their convenience. As token of appreciation for every customer who opts for an e-credit card statement, the Bank plants a sapling in partnership with

The Bank strictly adheres to RBI's mandate on negative screening list for investments and checks for all relevant clearances on environment as part of project appraisal process before making lending decisions. KMBL has also established a Social Environmental Management System Plan (SEMSP) to evaluate the social and environmental risks of eligible borrowers for IFC Line of Credit. SEMSP guides the credit risk assessment team to evaluate the social and environmental risks as part of overall credit risk assessment.

The Bank has limited material environmental impacts and hence focuses primarily on building energy efficiency, data centre efficiency and resource (paper) optimisation as part of its internal green agenda. Since data centres are one of largest energy consumers, the Bank has optimised the Data Centres facility into a single facility in 2009 to leverage system efficiencies and exercise better control on their energy performance. Initiatives such as high and medium density server rooms, server virtualisation, server consolidation, cold aisle containment, managing optimal levels of inlet temperature, etc. have yielded good results to reduce the energy intensity of Data Centre and contribute towards environmental sustainability.

The Bank focuses on improving its office building efficiency to consume fewer resources and save more energy. The two corporate offices of the Bank - Kotak Infiniti, Malad (East) and 27BKC, which together have the maximum employee footprint, have incorporated green building features at the design stage itself. The Kotak Infiniti office has occupancy and day-light sensors, energy efficient chillers and CFL lighting solutions to reduce energy demand. Further, the Bank has made conscious efforts to switch to energy efficient LED lighting through phase-wise replacement of CFL lighting. Being a green building, the 27BKC office is pre-certified for LEED (Leadership in Energy and Environmental Design) Silver rating and is expected to get the final certification soon.

The fresh water intake is reduced at both office premises by recycling wastewater and reusing this treated water for toilet flushing and gardening. This is supplemented by efforts to harvest rainwater through rainwater collection tanks at both offices, and ground water recharge at BKC office. Furthermore, kitchen waste generated at these office premises is donated to a trust which composts it to use as manure.

Financial Inclusion

Formal banking system is yet to completely penetrate the largely unbanked rural areas of India. KMBL shares the vision of Reserve Bank of India (RBI) - India's Central Bank, for Financial Inclusion (FI) and actively participates in the national FI agenda.  The Bank reaches out to some of the disadvantaged, vulnerable and marginalised sections of society through this agenda and empowers them with financial solutions like basic savings accounts, Electronic Benefit Transfers (EBT), Direct Benefit Transfers (DBT) etc. KMBL has also successfully implemented its three year Financial Inclusion Plan (FIP) introduced in 2010, and has rolled out its new three year FIP in 2013 with renewed vigour.

The Bank committed to the national Financial Inclusion agenda and continually seeks to explore opportunities to bring formal banking system a step closer to rural populace. KMBL's committed and concerted efforts with Amul Dairy and National Payment Corporation of India (NPCI) have resulted in the launch of Kotak Samridhi – a first-of-its-kind financial inclusion programme for milk producing farmers to be launched on NPCI's RuPay platform. Through this initiative, farmers of registered milk unions in Hooghly & Bardhaman districts of West Bengal receive payments against supply of milk through the Bank using Card Products / accounts.

KMBL views rural India as an opportunity, and not only as a means to fulfil its agriculture and priority sector lending obligations. The Bank has increased its presence by adding four agriculture specialised branches and 137 branches in tier 2 to 6 towns. This will help the Bank get closer to its customers and provide better services. The Bank has a strong presence in tractor financing. The bank's agriculture portfolio, besides tractor finance, includes agri processing units, traders in grain and pulses, exporters, warehouses and cold storage. The agri-business solutions are designed to capture the complete agriculture value chain (end-to-end) and provide multiple financial options of superior value. The Bank has also successfully been able to leverage its in-depth understanding of the customer's business practices and seasonal variations in creating customised banking products to meet customer needs.

Health, Safety and Welfare at Workplace

The Bank focuses on the health, safety and welfare of employees and contract staff at the workplace. The induction programme for all employees includes sessions on physical security, general fire safety and building evacuation. Each floor/department at corporate offices at Kotak Infiniti, Malad (East) and 27BKC, Bandra Kurla Complex (BKC) in Mumbai has floor marshals assigned who are trained to handle emergency situations in the building. The branch workforce is trained by the administration personnel who regularly visit branch offices. Training is also provided to security personnel on various security threats and risks, handling emergency situations including topics such as assisting disabled people in such situations.


Board: +91-22-6166-0001

Address: Kotak Mahindra Bank Ltd.
Group Corporate Communications & CSR Department,
3rd Floor, 27BKC, G-Block,
Bandra Kurla Complex,
Bandra East, Mumbai - 400 051,
Maharashtra, India