Contact Us

1860 266 2666

Local call rates apply

Easy ways to get in touch with your Kotak Bank are just a click away! Here, you can get all the contact information to reach us.

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Helpline Numbers

1860 266 2666***

Credit Card
Helpline Numbers

1860 266 2666***

Helpline Numbers

+91 22 6600 6022

When dialing from abroad the banking and credit card numbers will not get connected and to call our customer service from any country outside India please use either the 24 hour abroad helpline number which is chargeable* or the below 24 hour country specific toll free numbers.

NRI Customers and Kotak Multi Currency World Travel Card customers can call the following respective toll free numbers for each country: USA - 1855 365 6767, AUSTRALIA - 001180044990000, HONG KONG - 00180044990000, U. K. - 0080044990000, CANADA - 18557684020, SINGAPORE - 8001013054

The banking and credit card helpline numbers are for Indian customers only. These numbers are available 24-hour #pan India.

For 811 customers: Customer Care Centre is available between 9:30am to 6:30pm from Monday to Saturday on all working days

You are advised to dial the Helpline number 1860 266 2666. Alternatively you can also call us on the following local phone banking numbers **
To find the local phone banking numbers, please select a city :

* Charges are payable as per the service provider in the respective country or location.

** For Top 8 cities only. Availability of Service is dependent on your service provider.

*** Local Call Rates Apply

# Only during Business hours for Corporate Bank customers.

Please Note

  • Personal Loans & Home Loans are offered in selected locations only
  • The call centre for Personal Loan and Home Loan is operational between 9:00 am and 6:00 pm.

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SME Banking (Commercial Banking)

Helpline Numbers : 1800 209 5600

Available from Monday to Saturday from 9:30 a.m. to 6:30 p.m. (Including Bank holidays)