Maharashtra State Electricity Board (MSEB)

Service Coverage:  Mumbai, Pune

Details Required: Please complete all details as requested for on the screen carefully and as per the latest bill received from MSEB. A sample bill is shown on the screen for reference. Please put in your latest bill details as MSEB does not accept Payments after due date.

  • Consumer  Number: This is the unique numeric number allotted to you by MSEB . This is the 12 digit number.

  • Billing Unit: It is to identify the geographical location of your billing. Please select your Billing unit from drop down list for MSEB Mumbai and enter the same for MSEB Pune as per your bill. It is the 4 digit number.

  • Processing Cycle: Please select your Processing Cycle from drop down list as per your current bill

  • Due Date: Please enter date in dd/mm/yyyy format.

  • Bill Amount: MSEB accept only full-payments; therefore you have to pay the entire bill amount. Also as MSEB accepts payments only against the current bill, you can not pay more than the bill amount. In case of excess payments, MSEB will reject the payment and will not adjust against future bills. Similarly MSEB will not accept part payments.

Billing Frequency: MSEB currently has a monthly billing cycle for Industrial/Commercial Customers and bi monthly cycle for Domestic Customers.

Payment of someone else's bills: You can pay someone else's bill. However, to do so you will need to enter the above details of the person whose MSEB bill is to be paid.

Proof of Payment: For all payment made using Kotak Direct Pay and Payment Gateway services, you will get a confirmation screen showing details of the payments made. Additionally in your Statement of Accounts, all online utility payments will reflect. For example a payment of Rs 1254.36 towards a  electricity bill with Consumer number  as 123456789123 to MSEB-Mumbai on 15th of December 2004, will appear as -  <<15/12/2004  DP MSEB(M)  123456789123 xxxxxxxxxx  Rs 1254.36>> where xxxxxxxxxx is the unique Bank reference no. that will display on your payment confirmation screen.

Disputes: In case of any disputes that you may have relating to the amounts billed to you, you will need to contact MSEB directly. We will however definitely assist you in every possible manner to provide you with information on the payments that you have made.

Processing Time: We are responsible for ensuring that the payment as made by you using Kotak Direct Pay is sent to MSEB by the next working day for all payments received before 5 pm on working days. However the time taken for your payment to reflect with MSEB is dependant on time taken by MSEB to process the payment. You should ensure that you pay using Kotak Direct Pay, only your latest bill, at least 2 working days before the due date as mentioned in your bill.

Charges: At present we are offering this service of making utility payments online absolutely free as a value added service for all our customers.