Cities Serviced: All India

Details Required: Please complete all details as requested for on the screen carefully and as per the latest premium information received from ICICI Pru Life.  A sample bill is shown on the screen for reference.

• Policy Number: This is the 8 digit Policy  Number which is the unique number allotted to you by ICICI Pru Life. (For eg: 00123456)

• Due Date From: Please enter date in dd/mm/yyyy format.

• Due Date To: Please enter date in dd/mm/yyyy format. ICICI Pru Life will not accept payments made online after the due date.

• Total Amount: The renewal premium notice will always have the Total Amount for the relevant period. If there is a lapse or you make an extra payment, this will have to be adjusted with ICICI Pru Life directly by you. ICICI Pru Life will not accept part payments online.

Billing Frequency: ICICI Pru Life currently sends premium payment information about 30 days prior to premium payment due date.

Proof of Payment: For all payment made using Kotak Direct Pay and Payment Gateway services, you will get a confirmation screen showing details of the payments made. Additionally in your Statement of Accounts, all online Insurance premium payments will reflect. For example a payment of Rs 1254.36 towards a ICICI Prudential Life Insurance Co. Ltd  Policy No. 00123456 to ICICI Prudential Life Insurance Co. Ltd on 15th of December 2004, will appear as -  <<15/12/2004  DP ICICIPRU 00123456 xxxxxxxx  Rs 1254.36>> where xxxxxxxxxx is the unique Bank reference no. that will display on your payment confirmation screen.

Disputes: In case of any disputes that you may have relating to the amounts billed to you, you will need to contact ICICI Pru Life directly. We will however definitely assist you in every possible manner to provide you with information on the payments that you have made.

Processing Time: We are responsible for ensuring that the payment as made by you using Kotak Direct Pay is sent to ICICI Pru Life by the next working day for all payments received before 5 pm on working days. However the time taken for your payment to reflect with ICICI Pru LIFE is dependant on time taken by ICICI Prudential Life Insurance Co. Ltd. to process the payment. You should ensure that you pay only your latest premium notice using Kotak Direct Pay and at least 2 working days before the due date as mentioned in your notice.

Charges: At present we are offering this service of making premium payments online absolutely free as a value added service for all our customers.