Airtel Mobile Services
Service Coverage: Andhra Pradesh, Delhi (NCR), GOA, Gujarat, Haryana, Karnataka, Kolkata, Madhya Pradesh, Mumbai, Maharashtra, Punjab, Tamil Nadu.
Details Required: Please complete all details as requested for on the screen carefully and as per the latest bill received from Airtel. A sample bill is shown on the screen for reference.
currently has a monthly billing cycle.
Proof of Payment: For all payment made using Kotak Direct Pay and Payment Gateway services, you will get a confirmation screen showing details of the payments made. Additionally in your Statement of Accounts, all online utility payments will reflect. For example a payment of Rs 1254.36 towards a telephone No. 9892112345 to Airtel Mumbai on 15th of December 2004, will appear as - <<15/12/2004 DPAirtelM(M) 9892112345 xxxxxxxxxx Rs 1254.36>> where xxxxxxxxxx is the unique Bank reference no. that will display on your payment confirmation screen.
Disputes: In case of any disputes that you may have relating to the amounts billed to you, you will need to contact Airtel directly. We will however definitely assist you in every possible manner to provide you with information on the payments that you have made.
Processing Time: We
are responsible for ensuring that the payment as made by you using Kotak
Direct Pay is sent to Airtel by the next working day for all payments
received before 5 pm on working days. However the time taken for your
payment to reflect with Airtel is dependant on time taken by Airtel to
process the payment. It is advisable that you pay using Kotak Direct Pay,
only your latest bill, at least 2 working days before the due date as
mentioned in your bill.